The wife's 2008 CRV was totaled when a car took a left turn across oncoming traffic (that was us).
Now I don't just go to a dealer and buy a car... I research on-line looking for comparable makes and models. Then I go quick looking at those makes and models at the various dealerships. Now there is some contrast in the dealerships... It can go from being completely ignored to being pounced on. Having been through the trauma of an accident, dealing with the insurance settlement, job stress, sickness in the family,... the last thing I needed was the hassle of buying a car.
Decided on a Hyundai Tucson after the research and quick look at the dealerships. Now came the hard part: dealing with the hassle of selecting the car, working out a price and getting it done.
At Johnson Hyundai it went smooth from the start. Worked through the vehicle selection, options and pricing. Ivan Elhag went at my pace, worked out the discounts, pricing and no long waits with talking to the sales manager and back and forth, I told him straight up I didn't care for the sales dance. Johnny Barbaro, the sales manager, came out to speak to us and make the deal. No problem when we wanted to sleep on it and finish Saturday. I signed a release for a credit check and left a deposit to hold the car for three days. No problem, no delays, just okay we understand.
Saturday the car and everything was ready and waiting for us. There was an optional cargo liner I mentioned would be nice. The usual long finance piece went by in a third of the time expected with the finance director, James Edmonson, taking care of us himself. And surprise, a cargo liner with a "Happy Valentines' Day" from Ivan and Johnny... couldn't believe that!
And the price according to on-line resources... throw in a free cargo liner and we got a very good deal!
Now, I took sometime to write this because Ivan, Johnny and James made my day a good one today. Exceptional service, exceptional people and a happy wife. Thank you guys!
I Recommend This Dealer:
Ivan Elhag, Johnny Barbaro, James Edmunson
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