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Johnson Kia Annapolis

Annapolis, MD

4.5
26 Reviews

2016 West St

Annapolis, MD

21401

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Showing 26 reviews

March 28, 2024

We had tried a few other dealerships along the same strip in Annapolis when I stopped by Johnson Kia, so I wasn’t really expecting to actually get anything that day. Lamont was a displayed remarkable patien More

by Dylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Jefferson
Mar 29, 2024 -

Johnson Kia Annapolis responded

Thank you for your 5 star review! We are happy to hear you had a great experience with our team. We look forward to serving you again at Johnson Kia!

March 15, 2024

Johnson Kia has been the most professional and efficient in attitude and service regarding the maintenance of my vehicle. More

by Josette Blocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, Katelyn Paul
Mar 18, 2024 -

Johnson Kia Annapolis responded

Thank you for your wonderful feedback! We are glad you had a great experience at Johnson Kia.

March 11, 2024

The entire service team is personable, helpful, and really puts in the extra effort to make sure your car is well taken care of before they let you get back on the road. Sean and Stefano have always be More

by theophilepaddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Stefano
Mar 12, 2024 -

Johnson Kia Annapolis responded

Thank you for your kind words about our team! We look forward to serving you again at Johnson Kia.

February 19, 2024

Very pleasant transaction. No hassle. Sales person very helpful and knowledgeable. Was in and out within 3 hours. Will do business with them again in the future. More

by bristowdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
Feb 19, 2024 -

Johnson Kia Annapolis responded

Thank you for sharing your great car buying experience with us! Our team at Johnson Kia looks forward to serving you again.

February 04, 2024

Stefano was most helpful getting my rattling noise figured out. Had part ordered from Kia. Replacement part arrived. Made another service appointment and work was completed in 3 hours. Very profession More

by Cindyfoster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
Feb 05, 2024 -

Johnson Kia Annapolis responded

We are glad our team provided you an excellent service experience! If there is anything we can do to further assist you, please let us know!

February 02, 2024

Problem was solved,repaired same day. Staff was friendly and very helpful. Service was great. More

by Kitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano Ronaldo ,molly
Feb 05, 2024 -

Johnson Kia Annapolis responded

Thank you for your 5 star review! It was our pleasure to serve you at Johnson Kia.

December 27, 2023

Worst car buying experience I've ever had. Service won't answer my calls or call me back. My brand new kia k5 gt has been at the dealer 3 times in under 1500 miles. I still have chips in the p More

by Bstowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Dec 28, 2023 -

Johnson Kia Annapolis responded

Thank you for bringing this to our attention. We are very sorry to hear your experience was not a more positive one. We have shared your feedback with upper management and our General Manager has let us know he will be reaching out as quickly as possible. For further assistance, please contact our General Manager, Christopher Greene, directly at christophergreen@johnsonkiaannapolis.com or 443-891-3487.

December 02, 2023

Service was quick and easy. Wait time short, will go back again. Worth the effort. More

by dgalloways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
Dec 04, 2023 -

Johnson Kia Annapolis responded

Thank you for your feedback! We are glad you had a 5-star experience at Johnson Kia. Our team looks forward to serving you again!

July 09, 2020

My first pleasurable car-buying experience. The staff was friendly, knowledgeable, accommodating and, most importantly, not pushy. I will refer all of my friends there. More

by mmarc442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taryn Mariano
Jul 13, 2020 -

Johnson Kia Annapolis responded

Thank you for 5 stars! We are happy to hear you had a great experience at Johnson Alfa Romeo.

November 05, 2019

Excellent communication and service. I felt my vehicle was in good hands and I was treated with world class service. I would highly recommend them. More

by jay
Recommend Dealer
Yes
Employees Worked With
Cory Radar, Katelyn Paul
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