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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,351 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,351 reviews

February 10, 2026

The worst experience I’ve ever had ! !! This dealership has poor communication skills I wouldn’t recommend. More

by Shamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Feb 11, 2026 -

Johnson Lexus Of Raleigh responded

Shamar, we are very sorry to hear about your negative experience. If you're open to discussing what specifically went wrong, we would appreciate the chance to learn from this so we can do better in the future. To share further details, please contact Anna Haddock at ahaddock@johnsonautomotive.com. Thank you.

February 07, 2026

Justin Hardesty my service advisor is the best. Keeps me informed. He advises me on what is wrong with my Lexus and gives me options. I have bought from other Lexus dealers but none have a service More

by ssnow505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lyon
Feb 09, 2026 -

Johnson Lexus Of Raleigh responded

We greatly appreciate this review! Keeping you informed and providing options is our priority. It's awesome to hear you were in great hands with Justin. Thank you for your trust and see you next time at Johnson Lexus of Raleigh!

February 07, 2026

Great service. Fast and official. No long wait time and always give good energy and snacks More

by J G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Kierstyn
Feb 09, 2026 -

Johnson Lexus Of Raleigh responded

We're delighted we have delivered an excellent experience here at Johnson Lexus of Raleigh.

February 05, 2026

Efficient, thorough service on time and price as quoted. Andreas and everyone very helpful and well-organized. More

by Hollandcha47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas who was excellent, Bill Ingram II
Feb 05, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your experience with Andreas and our team! We look forward to assisting you again at Johnson Lexus of Raleigh! Safe travels!

February 01, 2026

Customer Service and ease of sale was phenomenal. Eb our salesman was knowledgeable and easy to work with. More

by brooksdixon13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Feb 02, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for choosing Johnson Lexus of Raleigh and for sharing your glowing feedback about Eb.

January 29, 2026

Why do I use this dealership? The service is unmatchable. Everyone is ultra professional and always willing to assist. My salesman EB has not failed me in meeting my purchase requ More

by Monikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jan 29, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for your continued trust and loyalty, Monikki! We’re thrilled to have you as part of our Johnson Lexus of Raleigh family, and we're so glad EB and our service team consistently provide you with an exceptional experience. Safe travels in your new car!

January 29, 2026

Customer service was great. The staff were friendly and also let me know when my vehicle was ready. More

by Six nine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Jan 30, 2026 -

Johnson Lexus Of Raleigh responded

Thank you for stopping by to leave Johnson Lexus of Raleigh a wonderful review!

January 28, 2026

Great experience here, 10/10 would recommend and buy from here again. Both the sales and finance teams were extremely professional and nice to work with. Of note, I had to travel from 3 hours away and th More

by shay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jan 28, 2026 -

Johnson Lexus Of Raleigh responded

Hi Shay! We are thrilled to hear you had a great experience with our sales and finance teams. Thank you for choosing Johnson Lexus of Raleigh and for making the trip to see us!

January 24, 2026

Very pleased with the sales man at this dealer ship very friendly and respected all our wishes More

by LOISW198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jan 26, 2026 -

Johnson Lexus Of Raleigh responded

Thank you, Lois, for stopping by to leave Johnson Lexus of Raleigh a wonderful review!

January 23, 2026

Javier and his team always provide outstanding auto service, communicates clearly, and cares about my experience. More

by Divipre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 26, 2026 -

Johnson Lexus Of Raleigh responded

Divipre, thank you for sharing your feedback about Javier and his team! We appreciate your support and we look forward to seeing you again at Johnson Lexus of Raleigh!

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