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Johnson Lexus Of Raleigh
Raleigh, NC
2,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,122 reviews
March 29, 2024
Good service and nice people, but I'm sick and tired of all the spam and junk mail I get from them. I've tried opting out but they put you through the corporate office and some robot responds with canned all the spam and junk mail I get from them. I've tried opting out but they put you through the corporate office and some robot responds with canned answers. I'll go elsewhere for my service now and won't likely buy another Lexus just for this reason. Just how many "Urgent Notices" do you want to receive about your new car that turn out to be ads? BenLev (they can search on that to find the rest of my email address if they want to respond.) More
by benlev
Employees Worked With
Bill Ingram II
Helpful March 28, 2024
I really like this dealership. They were all helpful and courteous. My only complaint is the time it takes to do a lease buy out transaction. I wish there was a way to speed this u They were all helpful and courteous. My only complaint is the time it takes to do a lease buy out transaction. I wish there was a way to speed this up a bit. Everything else was great. More
by Sprince
Employees Worked With
Monica Aleman
March 28, 2024
Even though we arrived near closing time, Matt was eager to help us. We worked out a fair deal and were very satisfied with the whole process. to help us. We worked out a fair deal and were very satisfied with the whole process. More
by dprice1023
Employees Worked With
Matthew Davis
March 28, 2024
Zack Gray is an Amazing salesman. He’s knowledgeable, enthusiastic, and efficient. Once again he went above and beyond to find the perfect truck that I was searching for. This is our He’s knowledgeable, enthusiastic, and efficient. Once again he went above and beyond to find the perfect truck that I was searching for. This is our second experience and we will return again and continue to refer others. Customer Service at its Best!! More
by Katbarnes
Employees Worked With
Lisa Massey, Finance Manager 4 stars , Zack Gray
March 28, 2024
Awesome experience! !! Zack, Jerome, and Justin took excellent care of my husband and me. I love the attentiveness of the entire staff!! From the time we walked in, e !! Zack, Jerome, and Justin took excellent care of my husband and me. I love the attentiveness of the entire staff!! From the time we walked in, everyone was making sure we had what we needed. Also, a rep (I forgot his name) took us the details of how my new car worked and reassured us we could call him if we had any questions. Zack, I appreciate everything you did to help me get the car of my dreams. Thanks Johnson Lexus!!!! More
by Bethina
Employees Worked With
Jerome Deas, Zack Gray, Justin Larson
March 27, 2024
Everyone at this dealership is so nice and attentive. Zack was especially great to work with. He was patient with me and took the time to show me all the benefits and features of the vehicle. I look forw Zack was especially great to work with. He was patient with me and took the time to show me all the benefits and features of the vehicle. I look forward to working with Zack for all my car buying needs from now on. More
by bridgetwatson16
Employees Worked With
Jeff in finance, Zack Gray, Fei Tan
March 26, 2024
All the people I dealt with were great…. . Darrel, Jeff,Taylor. But buying out my lease was a painful process(2.5 hours). I don’t think I’d return my car to this dealer unless I was assured o . Darrel, Jeff,Taylor. But buying out my lease was a painful process(2.5 hours). I don’t think I’d return my car to this dealer unless I was assured of a streamlined process. I was 1 hour late for my 43rd Wedding Anniversary dinner. More
by Rlongo
Employees Worked With
Taylor, Jeff Ketcham, Darryl Meyers
March 25, 2024
Marcus and Zack were very patient with my car needs. I asked them a lot of questions and they did not show any signs of me asking too many questions. I highly recommend Johnson Lexus of Raleigh. I asked them a lot of questions and they did not show any signs of me asking too many questions. I highly recommend Johnson Lexus of Raleigh. More
by mzjaxson1913
Employees Worked With
Zack Gray, Marcus Baldwin
