Johnstons Subaru

XV Crosstrek 2014 Certified Used Roger Homer was my salesman; excellent, no pressure whatsoever. I am 2 weeks in to my purchase of a Certified Used 2014 XV Crosstrek. There were plent Roger Homer was my salesman; excellent, no pressure whatsoever. I am 2 weeks in to my purchase of a Certified Used 2014 XV Crosstrek. There were plenty of cars to choose from and I'm extremely happy with this one. More

Worst Customer Service This dealer has the worst customer service. No one picks up the phone to schedule appointment. They do not return the phone calls. The staff has alway This dealer has the worst customer service. No one picks up the phone to schedule appointment. They do not return the phone calls. The staff has always some excuse for poor customer service. There are instances of overcharging for the repairs. More

We are completely satisfied! We are very satisfied with Patrick Umphries and the staff at Johnstons Subaru. We were very pleased with the way Patrick not only made our experience We are very satisfied with Patrick Umphries and the staff at Johnstons Subaru. We were very pleased with the way Patrick not only made our experience a positive one but most importantly, how knowledgeable he was in sharing pertinent information about the cars test driven. Above all else, his patience was of utmost importance to us...we never felt rushed and once we determined we found the right fit, he was there answer all of our questions and prepare the purchasing process. Thanks so much Patrick and Staff...so far we are very satisfied and loving our first Subaru. More

Service is Beyond poor !!!!! Had my 2016 Forester towed in with an engine knock, 4 weeks later still no progress in the fix and no phone calls with any updates from the Johnstons Had my 2016 Forester towed in with an engine knock, 4 weeks later still no progress in the fix and no phone calls with any updates from the Johnstons Subaru. If there was a way to give them 1/4 star I wood. Also they would only offer me a replacement car for one week, I had to have Subaru corp. to get involved to cover the rental car. Sad but true, Don't go there !!!! More

I love my Subaru from Johnstons Subaru!!! Patrick umphries was the best! He was very knowledgeable, as well as helpful! This is our first Subaru, and we couldn't be happier! We are no longer " Patrick umphries was the best! He was very knowledgeable, as well as helpful! This is our first Subaru, and we couldn't be happier! We are no longer "Honda" people, we will be a loyal Subaru family from this point on. Ray C. In finance was also wonderful. The team effort between Patrick and Ray exceeded our expectations, the two made the entire process of purchasing our crosstrek pure joy! Wonderful dealership, wonderful staff... would highly recommend!!! More

very helpful, friendly staff with excellent customer service As above as already stated No need to repeat what was already stated. Found out some of staff were my neighbors so felt personal touch As above as already stated No need to repeat what was already stated. Found out some of staff were my neighbors so felt personal touch More

Very pleased!! 100% top-rate service at Johnstons Subaru! Tony went above & beyond with getting me a great deal, the entire process was both pleasant & enjoyable. I 100% top-rate service at Johnstons Subaru! Tony went above & beyond with getting me a great deal, the entire process was both pleasant & enjoyable. I recommend this dealership to anyone who wants to have buying a car a happy, stress-free experience! More

Very knowledgeable and relatable staff I enjoyed my purchasing experience at Johnstons Subaru. Other dealerships I have been to, I have been treated like a prospective sale. Or like they di I enjoyed my purchasing experience at Johnstons Subaru. Other dealerships I have been to, I have been treated like a prospective sale. Or like they didn't think I was going to buy a car and so they didn't want to waste their time on me. Dan, the sales person, was not only knowledgeable, but also drove the same model car I was looking at, so was able to give me information based on his personal experiences. Karen, from the Finance Dept, was also very helpful and knowledgeable. This is my 4th Subaru, my second from this dealership. I would highly recommend both the sales and service department. More

Very good & helpful! Was the Best car dealership experience ever!!😊 Roger made everything seem so easy & I wasn't there all day! Very nice explained everything to me. E Was the Best car dealership experience ever!!😊 Roger made everything seem so easy & I wasn't there all day! Very nice explained everything to me. Everyone was very courteous to me. Overall it was a Great experience. I recommend everyone to come in!! More