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Johnstons Subaru

Middletown, NY

4.6
122 Reviews

3480 US-6

Middletown, NY

10940

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122 Reviews of Johnstons Subaru

June 18, 2020

I trust them wholeheartedly! The service department has been stellar. I trust them wholeheartedly. Their advice has been on point, and I will drive the 40 minutes each way to se More

by EBGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen, Ken
June 16, 2020

Above and Beyond Johnston’s Subaru Service Center is wonderful! I recently had some major issues with my Crosstrek and brought it into Johnston’s for repair. There More

by EmmaFrost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophia Amorosi
December 16, 2019

Great experience! Went in looking at the 2020 Crosstrek. Dave Amisson was our sales person. What a great experience to have a salesperson that's not pushy as all! He More

by T1L2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Amisson
June 04, 2019

Garbage Dealership The best this dealership could offer was a four month wait to get an airbag recall fixed. At least 16 people have died because of these faulty airbags More

by MikeD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
April 29, 2019

Service will not take your phone call I have 2 recalls for my Subaru legacy sedan. These recalls are mandatory and have to be done. Unfortunately the closest dealer is Johnstons Subaru. I More

by bworsfold
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Dilullo
September 25, 2018

LONELY TEST DRIVE Sent me by myself test driving a Hybrid. Totally confused. I went home discussed. I'll just keep my car for a while longer. Unpleasant car shopping ex More

by Ted B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot His Name
July 20, 2018

First Oil Change I recently brought in my 2018 Impreza Sport for its first free oil change. When the car was returned to me I popped the hood and noted both engine coo More

by Jake47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
May 29, 2018

Not happy My 2018 Subaru Crosstrek, is my third Subaru lease. My two prior leases were with Fedder's, who were absolutely wonderful to do business with! Unfort More

by Frustrated customer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Tony, Karen
December 23, 2017

let the car sell itselft i enjoyed my experience with Johnston's Subaru. Roger and staff were extremely polite and accommodating. They simply listened to my concerns, answered More

by Bradford J. Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Homer
December 16, 2017

Stress free....very helpful This was my first time buying a car...they literally held my hand they the entire process...so much easier than I expected...completely stress free I More

by Annenbilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Mahoney & Tony Monti
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