
Johnstons Subaru
Middletown, NY
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124 Reviews of Johnstons Subaru
I had a recurring issue with rear latch. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. More
I was treated professionally from the moment I arrived at service bay. I was directed to Tanya who wrote down my concerns. I was provided a loaner car as promised. Don arranged the lo a new for me and made service bay. I was directed to Tanya who wrote down my concerns. I was provided a loaner car as promised. Don arranged the lo a new for me and made it a pleasant experience. I was contacted about other work that was needed. I approved some of it. I noticed that the cars performance is better now. More
Always professional. Services explained and options are never pushed. Courteous staff. Making online appointments is easy and workable around my schedule. Services explained and options are never pushed. Courteous staff. Making online appointments is easy and workable around my schedule. More
This is my fourth Subaru from Johnstons. All services on the vehicles have also been done there. I have never had a bad experience and always leave there satisfied and confident the work wa All services on the vehicles have also been done there. I have never had a bad experience and always leave there satisfied and confident the work was done right. In addition, everyone is pleasant to work with. Not like that in some dealerships. More
I didn’t have an appointment for fixing a leaking tire but they took me in. When all was said and done I needed 4 new tires and they gave me loaner car. The job could not be completed the same day but had but they took me in. When all was said and done I needed 4 new tires and they gave me loaner car. The job could not be completed the same day but had vehicle ready for pickup at 7:30 next morning. More
Excellent dealer. Very knowledgeable. Took care of everything. No problems. Showed me around. And available if I have any questions or concerns. Excellent experience. Very knowledgeable. Took care of everything. No problems. Showed me around. And available if I have any questions or concerns. Excellent experience. More
The folks here are very customer focused and friendly. I’ve been coming here for service after purchasing my vehicle with them for many years and would not go anywhere else. I’ve been coming here for service after purchasing my vehicle with them for many years and would not go anywhere else. More
Friendly people who look like they really want to please the customer. I am new to this Company so I will see the future results but they look promising!!! the customer. I am new to this Company so I will see the future results but they look promising!!! More