
Johnstons Subaru
Middletown, NY
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129 Reviews of Johnstons Subaru
Dani was so wonderful. I watched her work with every customer. She was kind and very helpful. Her customer service skils come naturally to her. Can't wait for my next visit I watched her work with every customer. She was kind and very helpful. Her customer service skils come naturally to her. Can't wait for my next visit. More
Had a 42K service on my 2022 Forester. Greeted promptly and courteously upon arrival. Fairly comfortable waiting area. Service department updated me with any issues with my Forester. Servi Greeted promptly and courteously upon arrival. Fairly comfortable waiting area. Service department updated me with any issues with my Forester. Service advisor (Dani) was very good and explained all work performed. Would use again. More
My car leasing experience was smooth and quick. My salesman and the finance manager were exceptional and both went above and beyond to help me find and expedite my transaction My salesman and the finance manager were exceptional and both went above and beyond to help me find and expedite my transaction More
I had a recurring issue with rear latch. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. More
I was treated professionally from the moment I arrived at service bay. I was directed to Tanya who wrote down my concerns. I was provided a loaner car as promised. Don arranged the lo a new for me and made service bay. I was directed to Tanya who wrote down my concerns. I was provided a loaner car as promised. Don arranged the lo a new for me and made it a pleasant experience. I was contacted about other work that was needed. I approved some of it. I noticed that the cars performance is better now. More
Always professional. Services explained and options are never pushed. Courteous staff. Making online appointments is easy and workable around my schedule. Services explained and options are never pushed. Courteous staff. Making online appointments is easy and workable around my schedule. More
This is my fourth Subaru from Johnstons. All services on the vehicles have also been done there. I have never had a bad experience and always leave there satisfied and confident the work wa All services on the vehicles have also been done there. I have never had a bad experience and always leave there satisfied and confident the work was done right. In addition, everyone is pleasant to work with. Not like that in some dealerships. More
I didn’t have an appointment for fixing a leaking tire but they took me in. When all was said and done I needed 4 new tires and they gave me loaner car. The job could not be completed the same day but had but they took me in. When all was said and done I needed 4 new tires and they gave me loaner car. The job could not be completed the same day but had vehicle ready for pickup at 7:30 next morning. More