Johnstons Toyota Scion

Johnstons Toyota Scion
5015 Route 17M
New Hampton, New York 10958

Sales: (845) 374-8600
Service: (845) 374-8600
Parts: (845) 374-8600

Manufacturers: Toyota, Scion

Most Reviewed Employees
Jamie Murcia Jamie Murcia
Sales Consultant
AJ Rumsey AJ Rumsey
Finance Manager
David Velez David Velez
Sales Consultant
Richard Valentin Richard Valentin
Finance Manager
Chris Devos Chris Devos
Rental Manager
Josh Bagatta Josh Bagatta
Parts Consultant
Heather Vargas Heather Vargas
Internet Sales Consultant
Greg Doremus Greg Doremus
Sales Consultant
Drew Lounsbury Drew Lounsbury
Sales Consultant
Chris Lee Chris Lee
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Rental Car Service Onsite
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 AM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 AM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 AM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
89 Reviews
Johnstons Toyota Scion

Overall Score: 5 Star Rating4.8



About Johnstons Toyota Scion
Certified: Johnstons Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Johnstons Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Johnstons Toyota Scion
Johnstons Toyota Scion is the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 15 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles and has two locations to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com


Harvey Streisfeld
5/21/2012 6:35:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia, David Velez

My Review of Johnstons Toyota Scion:
Our overall experience with Johnstons has been excellent. Jamie Murcia bent over backwards to satisfy us and work with us to get a very good deal on a new Sienna.
We couldn't be happier!

Also, David Velez helped us with financing and gave us plenty of time to digest all of the information we needed to know.

We would highly recommend this dealership and it's employees.

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krubin9
4/12/2012 11:07:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia, Richard Valentin

My Review of Johnstons Toyota Scion:
Would recommend this dealership because of the kindness and helpfulness shown by the staff when I needed to purchase a good used car quickly! THANKS

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pnixdorf
3/31/2012 2:09:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia, AJ Rumsey

My Review of Johnstons Toyota Scion:
We found a beautiful Toyota Highlander in the Johnston Toyota lot. With the help of Jamie Murcia and AJ Rumsey, that Highland is now in our garage. Jamie's personality and honesty was a big factor in the sale of this highlander. AND we have known AJ for quite a few years and he is always helpful. That is the reason we keep going back to Johnston Toyota. Thank you!! Patty & Louie Nixdorf

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rshanley
2/29/2012 2:27:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia & Steve Johnston

My Review of Johnstons Toyota Scion:
I have dealt with this dealership for 20 years . With people like Steve & Jamie i cannot think of any other place to go for my Toyota's. Steve is always the first person i go to see when it's time for a new car. This time i had the pleasure of also working with Jamie and he went above & beyond to take care of me. Steve & Jamie my wife & i thank you both for all that you did for us and getting the car that we wanted that was no easy task. With people like you is what makes people like us comming back to Johnstons Toyota. Thank you so much. Ron & Janine Shanley

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erinkw2003
2/22/2012 9:16:11 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jamie, richard, and karen

My Review of Johnstons Toyota Scion:
got my scion at johnson toyota!!! Very please with the people that help me get this barely new/used scion xb. Im very happy that i found something and also that its a toyota.

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Steve NYC
2/13/2012 2:04:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Cobrera

My Review of Johnstons Toyota Scion:
OK about me. My car died in November, I live in Manhattan and looked online for a nice used car of different makes. I went to dealers in Queens, brooklyn, the bronx and Jersey City. It was the same with all those dealers. Gimmicks, fast talk, high pressure tactics and bait and switch, not to mention those hidden costs like destination charges, paper work, and dealer prep. I was starting to feel very frustrated. Luckily a friend lent me their car, and having passed by Johnstons Toyota for years (I have traveled to the poconos for over 30 years) decided to check the internet for their used inventory, after seeing cars in my price range I decided to stop in. Well I was introduced to Chris and we started looking around (they have a nice inventory), after sitting in many used cars over the last couple of months, I finally found my car. I sat in It, and it just felt right, after the test drive I knew it was to be mine. They let me take the car to my mechanic, then worked through the numbers with me. The price was very close to what I had wanted to spend, they found financing for me, and even handled the transfer of my plates. It was a GREAT experience. People take the trip to Middletown NY. It's alittle over an hour from the city, and hopefully it will be worth your trip too. I know it was worth mine. Good luck!

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bklynite
2/3/2012 7:16:39 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jamie murcia

My Review of Johnstons Toyota Scion:
words can't describe the wonderful experience my wife and i had at Johnston's. it was totally stress free and my sales guy Jamie Murcia was authentically kind and helpful. no games being played there like other dealerships. Jamie is the man!! i test drove a year old Kia they had but decided to go with their Rav 4. i emailed Jamie to see if he could get me to the payment i wanted to be at and when he responded he told me to come in and work it out being i was trading in a 4runner. he gave me an unbelievable trade in #, took more off the price of the Rav and came very close to my payment. i also got free oil changes and wound up buying their bumper to bumper warranty for a huge discounted price. now i have peace of mind with my purchase and got a super low rate thanks to my great credit scores. this dealership is second to none. trust me people, go buy your car here. i will for as long as i live. haven't had any services done yet being i just got the car 2 days ago, but i hear wonderful things about that dept too. you can't go wrong buying your vehicle from Johnston's.

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Leecourt
1/4/2012 7:36:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia

My Review of Johnstons Toyota Scion:
Jamie was absolutely fantastic. He is very friendly and makes you feel like you are part of the Johnston Toyota family. He also made shopping for a car less stressful. I have recommended Jamie and Johnston's Toyota to co -workers and my customers if and when they have an interest in buying a car. I feel that I have a relationship with this dealership and Jamie, and that it will continue when I come in for my car services.

Thank you, Jamie and Johnston's Toyota, for making this car shopping experience run smoofthly.

Lisa DietrIch

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LER
12/28/2011 8:36:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Velez, Skip Eubanks

My Review of Johnstons Toyota Scion:
My experience with Johnstons Toyota was the most positive I have ever had with any car dealer since I started purchasing automobiles over thirty years ago. There were no high pressure sales techniques, no haggling over prices and the people I dealt with were friendly, helpful and courteous. I got the truck I wanted and they were able to take care of all the paperwork quickly and with no hassles. I never felt uncomfortable at any time during the entire experience. Johnstons Toyota now has a loyal customer that will come back in the future and definitely tell others about them, in fact I have already told people at work about them. Even though I haven't had to bring it in for any service visits yet, I am confident that I will be equally impressed with the customer service provided by the service department.

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ldouthart
12/1/2011 3:56:02 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Murcia

My Review of Johnstons Toyota Scion:
Always great experience with service dept. Went in recently to look at new Highlanders. Assigned to salesman, Jamie Murcia. Not pushy, pleasant, knowledgeable, very helpful and professional. Financial person, Richard Valentin, also presented as professional and knowledgeable. Very nice. Can't wait to enjoy years with my new highlander. Already have a loaner for next week when they complete the extras to my new vehicle.

Linda Douthart

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