Johnstons Toyota

Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients when repairs will last four [4] hours and or more hours. This service, [added feature]would work wonders. Romain NOTE: The gentleman [parts vehicle driver] who gave me the ride home while my vehicle was being repaired needs to be mentioned - Thanks. More

I have rate this because I had a good service and end up going with the right car. They were friendly and every work was well said. I'm glad Mr Jaime Mucia took care of us he was really helpful. going with the right car. They were friendly and every work was well said. I'm glad Mr Jaime Mucia took care of us he was really helpful. More

The service was prompt! The Staff is always very friendly! I love having the computers in the waiting room! It makes the time go by quickly! friendly! I love having the computers in the waiting room! It makes the time go by quickly! More

From the moment I arrived for my service appointment, Brian immediately took care of me and while my car was being serviced he took to the time to give me answers concerning fuel additives an their effec Brian immediately took care of me and while my car was being serviced he took to the time to give me answers concerning fuel additives an their effects on my vehicle. I felt his answers were knowledgeable and honest and to the point. This is one place you can come in and not get the feeling of being rail roaded as I have felt in other dealerships and service garages. Thank you again, Johnston's Toyota and especially Brian... More

I called Johnston’s Toyota for Service on 8/16 at 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Bl 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Blair gave me a full understanding on the cost and time it will take to perform the work. Blair also set me up with a loaner so that I can still spend quality time with my family. Two hours later Blair called me advising me of the status my vehicle. Less than four hours I was driving my car back home. Great customer service is hard to come by these days but your Service department team went above and beyond to satisfy my needs! Thank you very much! More

I have been with Johnston's Toyota / Scion since 2004 when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work w when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work with whatever I ask of them. More

Ryan and Julie (both is the service dept.)could not have treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. Not pushy, but informative. Kevin - service technician who worked on my car was great. Treated my car with care and explained work provided. More

overall positive experience buying a used car, courteous sales help, quick financing, dealer prep of vehicle. very rewarding experience not usually associated with buying a car sales help, quick financing, dealer prep of vehicle. very rewarding experience not usually associated with buying a car More

I say a Toyota Echo listed on their(Johnstons Toyota) website, so decide to drive to dealership. Jamie (Sales) introduced himself and immediately helped me with the Echo. He answered my questions and wa website, so decide to drive to dealership. Jamie (Sales) introduced himself and immediately helped me with the Echo. He answered my questions and was with me for the test drive. He presented the CarFax as requested and when I inquired about the dropping the price, he immediately came back with a price that I wanted, no haggling or hassle. My one concern was the check engine light, but they did a complete service, they ordered the part needed and had it ready within two days. Jamie was very friendly, courteous and a pleasure to deal with, even my wife commented on how polite and friendly he was when he called the house. Bill and Paul in the finance department worked with me to get the financing that was needed and made the whole transaction quick and easy. I had no problems during the whole transaction and it was the best experience I have had with buying a car. More

All of the staff are pleasant and accommodating. The work is always excellent. We know that we can trust Johnston's Toyota to do all work needed, but never recommend anything unnecessary. They are reg work is always excellent. We know that we can trust Johnston's Toyota to do all work needed, but never recommend anything unnecessary. They are regularly prompt and the car is finished when promised. We are very satisfied and will continue to use them for all of our service needs. More