Jon Hall Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Jon Hall Chevrolet:
I had an accident with my car, the insurance company recommended Jon Hall Chevrolet since I am a disabled widow and they had a free transport to pick me up to pick up my car.

Damage was to the roof and a shattered windshield. Since work necessitated removing headliner to complete and there were two small sags in it, I asked if they would please fix it for me. They replied yes, they could do that, but it would not be a good job. Told them to go ahead.

I had no idea they would do such incredibly poor work when I gave them my agreement. Had they told me that the headliner would look worse than ever, I certainly would never have given them the go ahead, even though I know nothing about cars or their repair! The job they did is incredibly ugly, making the condition at least 90% worse than the couple of wrinkles that were there, and I am getting nowhere with the people of Jon Hall Chevrolet who keep repeating that I was told it would not be a good job! There's a good job and there's total ruination!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Jon Hall Chevrolet:
I have had a horrible experience all together with this dealership from financing to service. I bought a $20,000 vehicle but it was used..if you try to get service on a used car you are not as important as the new cars. Financing department is very incompetent! I had to call them to find out why I have not received a bill yet,it turns out they didn't have all the info the needed and financing was pending. They never bothered to call and let me know it was missing. I wound up being late on my first payment because they didn't bother to tell me the license copy they took was to dark. Then when it came to my 30 day warranty I went to get something fixed and somehow the car was uncertified AFTER I bought the "Certified" vehicle. I have had nothing but hassles and would not recommend them to anyone. The Sales guy was very helpful and outgoing it was the other departments that I had problems with.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Jon Hall Chevrolet:
They will NOT do warranty work to a car I bought from them a few years ago.

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