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Jones Ford Casa Grande
Casa Grande, AZ
105 Reviews
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Showing 105 reviews
Helpful April 03, 2024
They took the time to find the truck that I wanted the color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier More
by rcmills02@yahoo.com
Employees Worked With
Work with Rick, Tarsitano,
March 27, 2024
Yes I bought a vehicle from this dealership, yes I got screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, never supplied with the full inspection report, FLAT OUT LIED TO ABOUT THE SAFETY OF THE VEHICLE. I HAVE ONLY PUT ROUGHLY 3500 MILES ON TRUCK SINCE I BOUGHT IT AND THE BRAKES ARE TOTALLY SHOT, check engine light says it needs 4 injectors, battery light always stays on- charging system doesn't work properly, both front door windows barely open and close, yes the truck had low miles on it and body is in great shape for it's age. There is some kind of external plug in underneath the truck all tied up in a plastic bag. while I was driving the truck home I was smelling a stale odor, ( When they detailed the truck,they flooded underneath the carpet. I had to remove all seats and carpet to drain and suck up all standing water. When I tried to contact the salesman he told me they weren't going to put money into the necessary repairs because that's why I got it for a cheaper price, but yet they NEVER DISCLOSED TO ME ABOUT ALL THE MAJOR DEFECTS. WHEN I TRIED TO CONTACT THE MANAGER OR OWNER ALL MY CALLS HAVE BEEN IGNORED. I THOUGHT I was getting a good deal on this vehicle, but instead I got burned!!! I don't recommend this dealership to anyone!!! Now I have to replace the brakes all the way around, replace the injectors, replace both front door window regulator, tear out the headliner and find what's leaking in the roof, fix all the bad wires underneath the truck. With everything that needs to be done to make the truck safe to drive and run properly it will cost me around 5000.00. I WILL BE SEEKING LEGAL ACTION AGAINST THIS DEALERSHIP!!!! DON'T BUY ANYTHING FROM THIS DEALERSHIP !!!!!!!! More
by paralizedkid
Employees Worked With
Salesman- Nazario Sandoval, the general manager
February 28, 2024
Overall experience was great. Salesman took his time, allowed the test drive to go where I wanted, and worked to get me the best offer. Finiancing was great, and everything was e Salesman took his time, allowed the test drive to go where I wanted, and worked to get me the best offer. Finiancing was great, and everything was explained well. This is the second vehicle I've purchased from them. They make you feel like family. More
by travershunter
Employees Worked With
Nathan
February 12, 2024
Eric was very responsive and great to work with. He made the buying process easy and was straightforward. Will definitely be using him and Jones Ford for our next purchase. He made the buying process easy and was straightforward. Will definitely be using him and Jones Ford for our next purchase. More
by Dana H.
Employees Worked With
Eric
