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Joseph Airport Toyota
Vandalia, OH
113 Reviews
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Showing 113 reviews
January 24, 2024
New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunk Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one. More
by tafkam88
Employees Worked With
Hahn, Chris, Darrin Michael
Helpful August 18, 2023
I took my Camery to them for ABS service they gave me an estimate to replace front wright speed sensor for $692 plus tax plus other charges. I took the car to another mechanic shop; the cost was $150 just t estimate to replace front wright speed sensor for $692 plus tax plus other charges. I took the car to another mechanic shop; the cost was $150 just to clean the sensor. The sensor was in excellent condition, and it has been operating perfectly since. If I did not have any mechanical background, I would have paid the $750 plus. More
by mosamirib07
Employees Worked With
Darrin Michael
February 10, 2021
I purchased my rav4 and our ram 1500 from from Arvin Ridley in used cars. I new what I wanted they didn't have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome Ridley in used cars. I new what I wanted they didn't have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome at helping you find what you want and making sure you are happy. I am confident that when I leave I will be happy with my purchase. Thank you Arvin for helping our family get the vehicles right for us. More
by Talky05
Employees Worked With
Arvin Ridley
December 03, 2020
My husband and I were looking for a blue 4 runner. Our salesman Nathaniel Todd did an amazing job finding us one. Everyone we came in contact with at Joseph Airport Toyota was super nice and very helpful salesman Nathaniel Todd did an amazing job finding us one. Everyone we came in contact with at Joseph Airport Toyota was super nice and very helpful. We are absolutely loving our new 4 runner. Thank you to everyone who helped make our buying experience simple and stress free. A very sincere thank you from Michelle Randle and Noel Shell. More
by Michelle R Noel Shell
Employees Worked With
Nathaniel Todd
December 01, 2020
Went to test drive vehicle and salesperson I was given treated us like dirt blamed his behaver on lack of help even though they did not seem bizzy. And was very unprofessional, like we could not afford to treated us like dirt blamed his behaver on lack of help even though they did not seem bizzy. And was very unprofessional, like we could not afford to purchase a vehicle and was wasting his time. More
by New Car buyer28
Employees Worked With
New car Sales
November 26, 2019
Some of the service tech writers on the desk are RUDE! Few of the service writers on the service desk are RUDE! Complained to service manage and GM of dealership. Nothing was done to correct the rude c Few of the service writers on the service desk are RUDE! Complained to service manage and GM of dealership. Nothing was done to correct the rude customer service given by these guys on the service desk. Was treated in a rude manner. Be little. Embarrassed. Talked down to. NO RESPECT given what so ever. If you like this type of treatment come here! More
by ferrol
Employees Worked With
service desk writers are the RUDEST of RUDE
September 05, 2019
Excellent customer service Kevin Dorsten was our salesman and the experience was awesome! He did what he could to get the best price and car for our needs. He made the process f Kevin Dorsten was our salesman and the experience was awesome! He did what he could to get the best price and car for our needs. He made the process fast and I highly recommend! More
by Caseyg10
Employees Worked With
Kevin Dorsten
May 21, 2019
Exceptional customer service Outstanding customer service with a smile! I spoke with Carl over the phone, approved by a lender before I arrived and I drove away with an exception Outstanding customer service with a smile! I spoke with Carl over the phone, approved by a lender before I arrived and I drove away with an exceptionally dependable vehicle the same day. The service was fast, friendly and upfront. Thanks to the gentlemen at Joseph Airport Toyota More
by RaeRae52
Employees Worked With
Carl Allyn
March 29, 2019
awesome & easy Myron Fuller is hands down the best salesperson I've ever had the pleasure of working with!! Very informative and if he doesn't know the answer to so Myron Fuller is hands down the best salesperson I've ever had the pleasure of working with!! Very informative and if he doesn't know the answer to something, he finds out!! Could not be happier with my experience at Airport Toyota Used Cars. More
by bimity
Employees Worked With
Myron Fuller
