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Joseph Volkswagen of Cincinnati
Cincinnati, OH
436 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 436 reviews
June 03, 2024
Joseph VW has consistently had outstanding service! I had selected an oil change and a few other maintenance items when I booked my service online. I got a call from them letting me know that those i I had selected an oil change and a few other maintenance items when I booked my service online. I got a call from them letting me know that those items all fell under the next milestone (10kx) service for my vehicle, and that it would be less expensive (and include more things!) to just do that service package instead! I had also had a coupon for a free oil change, and they honored that and took it out of the cost of the service package. Saved me a lot of money, had a very quick turnaround, and even took it through a quick car wash when I picked it up! More
by M
Verified CustomerEmployees Worked With
Helpful June 03, 2024
The dealership was very professional very nice and helpful in buying a new vehicle . Mike was the salesman that helped me with my purchase. helpful in buying a new vehicle . Mike was the salesman that helped me with my purchase. More
by tinanolen99
June 02, 2024
The were very nice. They worked numbers with us. I would highly recommend this dealership to a friend. They worked numbers with us. I would highly recommend this dealership to a friend. More
by PRIESSMAN1129
Employees Worked With
May 31, 2024
The service team at Joseph are tops: professional, courteous, patient, and always willing to go that extra mile. courteous, patient, and always willing to go that extra mile. More
by WADSWORL
Employees Worked With
May 30, 2024
Called with same information twice by two different people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. More
by J. Gorley
Employees Worked With
Not sure
May 30, 2024
They have great service and I love the team. They are responsive and very helpful. They are responsive and very helpful. More
by valfolger
Employees Worked With
May 27, 2024
We have used them since 2019. Great people to work with. I would recommend anyone to use them. Great people to work with. I would recommend anyone to use them. More
by EPARKER3
May 26, 2024
OK Mike garrison was very nice very professional would tell every body to see him any time tell every body to see him any time More
by charlesblythe51
Employees Worked With
May 26, 2024
The process went swimmingly well. It went well. No issues and was on time. Two thumbs up. It went well. No issues and was on time. Two thumbs up. More
by Daren Grayton
Employees Worked With
May 26, 2024
I spoke with the front desk man (John) and a mechanic. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. More
by bfk49
Employees Worked With
I don’t know the name of the mechanic.
