Joyce Koons Buick GMC

Great job Delanta and the Team. Always top notch service. Wouldn’t go anywhere else. Always top notch service. Wouldn’t go anywhere else. More

Henry Amaya, a bilingual salesman who served me professionally and guided me so that I could benefit from current promotions. I can describe my experience at JOYCE KOONS as excellent. professionally and guided me so that I could benefit from current promotions. I can describe my experience at JOYCE KOONS as excellent. More

Certainly above the line when it comes to selling cars to customers. Friendly, attentive, informative...my car buying experience was about as easy as you can imagine. Sahid & the team were just great. customers. Friendly, attentive, informative...my car buying experience was about as easy as you can imagine. Sahid & the team were just great. More

I was shopping via the internet over a period of around 10 days and at the end of negotiations the sales person I was working with said they were all in and seemed as he didn’t care if he was able to compl 10 days and at the end of negotiations the sales person I was working with said they were all in and seemed as he didn’t care if he was able to complete a deal or see a customer go to another dealer. I contacted the sales manager Mr. Thompson and told him the story and was able to negotiate a deal on my new vehicle. I highly recommend working with Mr. Thompson for a great deal. I actually ended up driving over 500 miles to get the vehicle I wanted at a great deal. More

My service rep is great. I value his advice and how he helped me through the process. I also appreciate that all.the work was finished today because there was a lot to do. I value his advice and how he helped me through the process. I also appreciate that all.the work was finished today because there was a lot to do. More

My salesperson was Senal & he went over & above to provide me with information on F-150 I was looking at on line. I drove from Chesapeake, Va after several videos that Senal sent me of truck & purchas provide me with information on F-150 I was looking at on line. I drove from Chesapeake, Va after several videos that Senal sent me of truck & purchased on 1/20/24. Not only was he very professional but his manager & the finance manager (Darius) were first class. This was the easiest experience I have ever had buying a vehicle & highly recommend this dealership! More

Delanta alves was my advisor and he was excellent. He knew my needs and got it fixed on time. He has always given professional and courteous service. He knew my needs and got it fixed on time. He has always given professional and courteous service. More

Mr. Alves was my service provider when I needed major work on my car. Very kind, knowledgeable & professional. I take my car here all the time & I recommend this location. Thanks. work on my car. Very kind, knowledgeable & professional. I take my car here all the time & I recommend this location. Thanks. More

Today, 6 September I met with Steve Hughes and Bob Thompson to determine the value of a 2007 Honda Accord. Steve greeted with a positive attitude and was ready for me when I arrived. Bob helped wi Thompson to determine the value of a 2007 Honda Accord. Steve greeted with a positive attitude and was ready for me when I arrived. Bob helped with establishing the value of the Honda with values from KBB, CARFAX, Black Book and JD Power. Great team. Both men were very helpful and represented the Koons name and dealership extremely well. Steve even add information on a different topic I found very helpful. Joyce Koons Honda has been servicing the Accord for over a decade and the service team has always been transparent and helped keep the Accord in top shape. Recommend you patronize the dealership. Pete D. Nokesville, VA More

Don't go to this dealership! My partner got his accessories installations here, they only care for the money. Once you agreed to their terms they don't care anymore. Now the batt My partner got his accessories installations here, they only care for the money. Once you agreed to their terms they don't care anymore. Now the battery is damaged they don't wanna change it because it's under warranty. If there's O review I'll even go for negative! That's how poor their service are! More