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Joyce Koons Buick GMC

10660 Automotive Dr, Manassas, Virginia 20109
Sales: (703) 368-9100
Service: (703) 366-1002
Parts: (703) 366-1010

Makes: Buick|GMC|Pontiac|Service Center
 
Excellent
96% Recommend

Overall Rating 4.8

404 Lifetime Reviews

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Joyce Koons Buick GMC
404 Lifetime Reviews

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Joyce Koons Buick GMC Info
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About Joyce Koons Buick GMC

At Joyce Koons Buick GMC in Manassas, we serve Centreville, Chantilly, Fairfax, Warrenton, Gainesville, and Woodbridge. We offer new Buicks, GMC trucks and used cars, trucks and SUVs

About This Dealer | Hours of Operation | Amenities

About Joyce Koons Buick GMC Learn More

At Joyce Koons Buick GMC in Manassas, we serve Centreville, Chantilly, Fairfax, Warrenton, Gainesville, and Woodbridge. We offer new Buicks, GMC trucks and used cars, trucks and SUVs

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday 12:00 PM - 5:00 PM

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday 9:00 AM - 4:00 PM

Parts

Monday 8:00 AM - 7:00 PM

Tuesday 8:00 AM - 7:00 PM

Wednesday 8:00 AM - 7:00 PM

Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 7:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday 9:00 AM - 4:00 PM

  • After Hours Drop-Off
  • Automated Car Wash
  • Free WiFi
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines
404 Dealership Reviews
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Reason For Visit
Service

"Scheduled Service Trip"

Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy with the service department especially Tyson Farina. Waiting time is within my expectations, staff is always friendly and the remodeled facilities are comfortable. Let's be honest, no matter how good the prices are, we will always wish they were better! Yes, I will continue to give Koons my business as long as I remain in the area.

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Reason For Visit
Service

"State inspection "

In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well beyond the showroom.

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Reason For Visit
Service

"2 diagnostics warnings"

Mechanic checked the processors, no indication of any problems. Felt a lot more comfortable afterwards. It was most likely the sensors being too "sensitive". Also had the oil changed. Tyson also had the car washed. Thanks to all for great service.

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Reason For Visit
Service

"2011 GMC Enclave"

Brought the car in for a recall item, oil change and state inspection. They found a leak related to the power steering system that was covered by the warranty. Nice to know they went beyond just dealing with the issues that I brought the car in for and took care of something that could have been much more significant.

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Reason For Visit
Sales (Used)

"Am very happy"

It was a good customer service Overall I'm happy with their service i'm going back and buy another car from them very very good service .

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Reason For Visit
Sales (New)

"2015 GMC Acadia"

I used the USAA buying service, and received an excellent, no-haggle price. Charles provided quick and professional service on our sale, and we completed all paperwork in just a couple of hours. Car we wanted, good price - very satisfied.

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Joyce Koons Buick GMC responded to this review

November 13, 2014

We are so glad you are satisfied with your service and the USAA buying program. There is nothing better than having a seamless experience while purchasing a car! -Kevin Runey General Managers Joyce Koons Honda Buick GMC



Reason For Visit
Sales (New)

"Great customer service"

Charles Carlson and the entire Koons Buick/GMC team was exceptionally experienced and knowledgeable about the car buying process. Charles was my sales associates and he was very kind and patient with me while I made the decision to purchase my vehicle. Charles took the time to explain to me both the leasing options, as well as, the buying options. I was very pleased with my car buying experience.

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Joyce Koons Buick GMC responded to this review

November 13, 2014

We appreciate your review on DealerRater. We are so glad Charles went over all of your options and you were able to make an informed decision when it came time to choose. Thank you again for your business. -Kevin Runey General Managers Joyce Koons Honda Buick GMC



Reason For Visit
Sales (New)

"Pleasant experience"

I picked Koons Buick to go to after finding glowing reviews of them on Buick Forums. I agree with those reviews after buying my Enclave from them and getting all of my service there.

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Joyce Koons Buick GMC responded to this review

October 24, 2014

We appreciate your business and your review! We are so glad you agree with the rest and we look forward to servicing your Enclave in the future. -Kevin Runey General Manager Joyce Koons Honda Buick GMC



Reason For Visit
Service

"Always a good experience for me. "

I can always count on Kevin to help me thru anything that is going on., I don't have any issues when I go to Koons for service.

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Joyce Koons Buick GMC responded to this review

October 24, 2014

Thank you for placing the care of your vehicle in our hands. We appreciate your business and we look forward to seeing you again. -Kevin Runey General Manager Joyce Koons Honda Buick GMC



Reason For Visit
Sales (New)

"Super friendly, patient, and thorough"

Arkeem Dennis and the Koons Buick/GMC team were very friendly, patient, and thorough in helping us find and buy the right car for our family. Sales Manager Jeff Sisk was very helpful and wanted to earn our business. David Kim in finance was also outstanding, working against a time deadline to get everything done. Shiela Jones made us feel like we were joining her GM "family." In the process of consideration we went back several times, and were always welcomed warmly We were fortunate also to find a pre-owned car for our daughter, and Koons gave us a very good price on that car, as well. We are very satisfied with this purchase, and in fact have already recommended them to friends. We're very happy with our 2014 Buick Enclave, and looking forward to attending the car care seminar in a couple of weeks. Thanks, Koons!

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Joyce Koons Buick GMC responded to this review

October 24, 2014

Thank you for reviewing your experience with us. We are so happy that you not only found one car but two! Thank you again for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

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