Karen Radley Acura

I have been a Karen Radley customer at this point for over 10 years and I am now on my fourth Acura with you and there is no one else I would rather do business with. Each and every sales associate and f over 10 years and I am now on my fourth Acura with you and there is no one else I would rather do business with. Each and every sales associate and financing director and service advisor I have ever dealt with has been nothing but stellar. I have never purchased a car anywhere else in the last 10+ years. More

Outstanding Service Coordinator — Nicole at Karen Radley Acura I recently had my car towed to Karen Radley Acura over a weekend, and from the moment the service department opened, Nicole provided excepti Acura I recently had my car towed to Karen Radley Acura over a weekend, and from the moment the service department opened, Nicole provided exceptional support. She was extremely responsive in getting my repairs coordinated right away, and her professionalism stood out immediately. Nicole was polite, courteous, and consistently kept me informed on the progress of the work. Her technical knowledge of the issues with my car was truly impressive. She took the time to clearly explain what services were needed and why they were necessary, which gave me complete confidence in the process. It’s clear that Nicole is a key member of the service team at Karen Radley Acura. Her dedication, communication, and expertise made a stressful situation much easier. I highly recommend the service department at Karen Radley Acura—thanks especially to Nicole for her outstanding work! More

This was my first time visiting for service. My advisor (Tarron Williams) was very professional and informative about the dealership and my service appt. My advisor (Tarron Williams) was very professional and informative about the dealership and my service appt. More

Amazing and humble service from staff members. That’s why keep coming to the this dealership. That’s why keep coming to the this dealership. More

Kudos to Mr. Charles Murrell for consistently demonstrating exceptional customer service standards, with humility, when I bring my car in for service or maintenan Charles Murrell for consistently demonstrating exceptional customer service standards, with humility, when I bring my car in for service or maintenance. He always engages in communication regarding the findings and goes above and beyond by sending pictures of the problem with explanation and provides sound advice in terms of what needs to be done. Mr. Murrell is truly invested in his profession. Thank you for having him at Karen Radley. More

Nicole Pennell is truly a gem. I called about an issue I was having with my car and she accommodated me and got me in same day. Nicole kept me updated on my car status and even sho I called about an issue I was having with my car and she accommodated me and got me in same day. Nicole kept me updated on my car status and even showed me where I could telework while my car was getting serviced. She provided me with an accurate estimate and truly helped me. This was my first time working with Nicole, I definitely look forward to working with Nicole again. Thank you! More

It had been a while since I have had to purchase a car so I was fully ready to go into your dealership and do battle but Luis Diaz completely disarmed me with his calm demeanor, knowledge and willingness to I was fully ready to go into your dealership and do battle but Luis Diaz completely disarmed me with his calm demeanor, knowledge and willingness to work it out to get past the first phase. Then there is Matt Yohey who absolutely worked his numbers magic to ultimately make it possible for me to leave with a beautiful 2022 RDX A Spec. All in all amazing experience and I will purchase all my vehicles there. More

Mr. Charles Murrell Jr. went above and beyond the extra mile to ensure that accurate vehicle diagnostics were conducted on my 2019 Acura ILX and performed the necessary service. This calls for the highest mile to ensure that accurate vehicle diagnostics were conducted on my 2019 Acura ILX and performed the necessary service. This calls for the highest praise. He demonstrated unique virtues such as compassion; kindness; patience; and he treated me with respect and dignity; attributes that are scarce these days. I am a satisfied customer. Many thanks for having him as part of your team. More

Melvin Cygan was absolutely wonderful and trustworthy from the moment we contacted him until we happily drove our newly purchased car off the lot. He focused on our needs and took immediate action on our from the moment we contacted him until we happily drove our newly purchased car off the lot. He focused on our needs and took immediate action on our every request without any pressure. Thank you Melvin for everything and for making Karen Radley Acura the dealership of our choice! More

Great place to buy a car. Customer service is very friendly and helpful. The sales staff is fantastic and not pushy. After purchase I take vehicle back for service. Customer service is very friendly and helpful. The sales staff is fantastic and not pushy. After purchase I take vehicle back for service. More