I took my car in for an insurance covered repair for the rear passenger side fender and wheel well. I noticed the paint was not even and asked for further repair - the body shop refused to repair their work. When I brought the same car in for another insurance covered repair in the same area, I told the Autobody Manager that I wanted them to fix the region correctly this time - there was obvious rust that was never repaired correctly the first time - I figured Karl would actually do the right thing the second time around; which is why I gave them a second chance.
I was wrong - the Autobody Manger returned the car repaired, but the repaired region was showing surface rust. I brought the car back in three more times to let them try to fix their problem. The body shop was just spraying paint over regions that were not sanded down to the metal. On the final return to the service, I was told there were almost 80K miles on the car; so it was now just too old. These were insurance company repairs, they should have done the correct repair and charged my insurance company.
I Recommend This Dealer:
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