Reason for Visit: Sales
I recommend this dealer: No
My Review of Karl Malone Toyota:
I would definitely not recommend this dealership. I purchased two vehicles from them in August 2004. I was happy with one (although i think I paid a bit too much for the car). The second car was purchased after the promise of the salesperson being able to fit it into my price range. I bought the cars towards the closing time that night. I asked them about a return policy. The salesman chuckled and told me that i did not want to do that. After sleeping on it, I decided to try to take back the second car anyways. I also looked online for the price of the second car. I found out that it was advertised as 4,000 dollars cheaper than the price on the lot. I felt that i had to go down there to talk with them. I also had to surrender the title of my vehicle to them in order to complete the sale. I called them and explained what I wanted to do. They merely told me to come into the store and talk to salesperson. I went into the store to talk to him later in the afternoon. He told me that i could not return the car. I asked him to give me my vehicle back, and he told me no. I told him that i would not surrender my title to the dealership. His response was that they would sue me. I left the dealership after the guy offered me a 20 dollar gas card.
A few days later, I met an ex employee from Karl Malone toyota. This employee helped my situation by getting me into a nicer car for less money at another dealership. He also helped me with dealing with Karl Malone Toyota. He gave me the number to the GM of the dealership. The GM threatened to sue me in the conversation.
The last thing I wanted to mention is that you ought to do your homework. Look online and at the lot before you consider buying from this dealership. In my case, I did not find out the price difference online as opposed to the lot until after i bought the car. I would also suggest that you go to Menlove or another dealership in town because they were much more friendly and helpful.
Share on Facebook
Was this review helpful to you? Yes | No