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Keffer Mazda - Service Center

Huntersville, NC

3.8
153 Reviews

153 Reviews of Keffer Mazda - Service Center

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June 05, 2023

I have never had a better experience trading in a car than with Keffer Mazda. I came in for a typical service appointment and left just a few hours later with a beautiful new ride, everything I wanted, f More

by Hannah.hawks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I purchased a used Mazda from another dealer. Took it here and Whitney at the service desk was Ah-mazing!! She persisted through the calls back and forth with the warranty company without flinchi More

by Erinc.leoarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Broadway
May 02, 2023

Second attempt at trying to post a review. ...After three visits to service department, TPMS sensors would not synch correctly and they could not figure out why. Suggested next step to replace More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Broadway
February 26, 2023

Sales department was awesome, efficient, effective and professional. This location is very convenient. Thank you David More

by Anna_acuna99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Boehm
July 17, 2022

Whitney was cordial and professional. Her walkthrough of the results along with the technician performing the service provided enough information for me to understand what was going on wi More

by vilaysomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Broadway
March 17, 2022

Although she is still fairly new, I enjoyed my interaction with her. Everything went smooth and I was well taking care of. More

by Gkadeem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Broadway
March 15, 2022

Always very clean and respectful staff! I am always greeted upon my arrival and communicated with! More

by Terrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Broadway
March 11, 2022

Whitney was very knowledgeable and quick to put me at ease about my repair needs. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Zollars, Whitney Broadway
March 07, 2022

Brandon always works quick and efficiently! Always super kind and happy to help with whatever I may need! More

by Morgan.fredell001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

I recently purchased a 2020 Mazda 6 Sport from this dealership. After speaking with my sales rep about wanting Apple Car Play in my car, it took about a week for me to realize the Mazda 6 Sport is the More

by DoesitMatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tre Shovely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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