153 Reviews of Keffer Mazda - Service Center
I have never had a better experience trading in a car than with Keffer Mazda. I came in for a typical service appointment and left just a few hours later with a beautiful new ride, everything I wanted, f than with Keffer Mazda. I came in for a typical service appointment and left just a few hours later with a beautiful new ride, everything I wanted, for the same low payment. I will be a customer for life! More
I purchased a used Mazda from another dealer. Took it here and Whitney at the service desk was Ah-mazing!! She persisted through the calls back and forth with the warranty company without flinchi Took it here and Whitney at the service desk was Ah-mazing!! She persisted through the calls back and forth with the warranty company without flinching and always keeping her professionalism! She was super helpful, always nice and just stuck through it with me. When I am in the market for a new car I will definitely be going to this dealership!! More
Second attempt at trying to post a review. ...After three visits to service department, TPMS sensors would not synch correctly and they could not figure out why. Suggested next step to replace ...After three visits to service department, TPMS sensors would not synch correctly and they could not figure out why. Suggested next step to replace the instrument cluster. Discount Tire fixed the issue in their parking lot in the rain without charge in 5 minutes. I expected a premium service going to the dealership and that is not what I got. Whitney was calm dealing with a very frustrated customer. More
Sales department was awesome, efficient, effective and professional. This location is very convenient. Thank you David professional. This location is very convenient. Thank you David More
Whitney was cordial and professional. Her walkthrough of the results along with the technician performing the service provided enough information for me to understand what was going on wi Her walkthrough of the results along with the technician performing the service provided enough information for me to understand what was going on with the vehicle and what kind of repairs needed to be made. It was a pleasant experience without any pressure. Would definitely come again for service. More
Brandon always works quick and efficiently! Always super kind and happy to help with whatever I may need! Always super kind and happy to help with whatever I may need! More
I recently purchased a 2020 Mazda 6 Sport from this dealership. After speaking with my sales rep about wanting Apple Car Play in my car, it took about a week for me to realize the Mazda 6 Sport is the dealership. After speaking with my sales rep about wanting Apple Car Play in my car, it took about a week for me to realize the Mazda 6 Sport is the only Mazda not equipped with CarPlay in the newer models. This sucks because I would've purchased a different, more expensive trim, of this vehicle if I had known. While in the dealership a week later, I actually spoke with the Sales and Part department on purchasing Apple CarPlay. They instructed me they had one left, however I COULD NOT come in over the weekend to get it installed. We set a appointment on Tuesday for install. 90m before my install, I was called to be told the part was sold, OVER the weekend, when I was specifically told I could not come in. Their weak excuse on how this happened was accompanied by "We have you on a list since this is on backorder, however we dont know when this part may arrive." The Mazda6 are being discontinued so I'm not holding my breath on them getting one part, they dont need. More