Read Reviews Keith Pierson Toyota

Keith Pierson Toyota

Keith Pierson Toyota

6501 Youngerman Circle
Jacksonville, Florida 32244


(904) 771-9100

Manufacturer: Toyota

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 127 reviews

4.7

4.7 out of 5

280 lifetime reviews

Keith Pierson Toyota

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    Employees have not yet been listed by this dealership.

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Certified: Keith Pierson Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Keith Pierson Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Keith Pierson Toyota

Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Keith Pierson Toyota Scion is dedicated to:

1) Delivering exceptional service & value
2) Promoting personal & professional growth
3) Fostering teamwork & associate involvement
4) Demanding the highest ethical standards from ourselves

Our commitment to this mission makes Keith Pierson Toyota Scion a place where people want to work and do business.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: 10:00 AM - 4:00 PM


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: 10:00 AM - 4:00 PM


Our Amenities

Automated Car Wash Free WiFi
Cable TV Instant Financing
Children's Play Room Laptop Computers
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Express Service Shuttle Service
Free Coffee Television

emilykuschnereit
5/5/2013 2:56:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
kennedy and Daniel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

A truly exceptional experience - There was not one thing that Kennedy and Daniel couldn't do to make my purchase a delight. I will definitely return for my services and for any and all future purchases. A pleasure to also meet the owner and his wonderful administrative assistant. Yeah for Keith Pierson Toyota!!! :)

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seymour5000
5/5/2013 11:21:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jenna
Bob
Karen
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

We were very pleased at the professionalism and friendliness of the saleswoman along with the sales director. Jenna was a pleasure to work with and Karen sealed the deal for us! We will definitely recommend Keith Pierson Toyota in the future. Overall this was a great deal.

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dmcdon5912
5/2/2013 11:18:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Donald Wyche
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

The staff is extremely friendly and helpful. It was pouring down rain the day I visited the dealership and there were no trucks in the showroom, (I was originally looking for a truck), Donald took me around the lot in a new truck and showed me all the new models, and even the used section as I had mentioned that I might be willing to purchase a used one. He seemed very knowledgeable of all the models and their price ranges. Once back inside the showroom, I looked over a 2012 Camry and had a change of heart, I really was impressed with the styling and considering my wife's car, our trip car, is getting older every year, I decided to pursue purchasing a Camry. Donald did not bat an eye, he did not seem bothered at all that I had taken a totally different interest, I actually felt bad that I had wasted his time looking at the trucks; he did not seem to share this feeling. The professionalism and courtesy did not start nor end with Donald, but was evidenced by everyone associated with the dealership. I'm not an expert nor even an experienced buyer, (as I keep my vehicles until the wheels fall off), but this experience was exactly what I would have expected, had I been shopping for a Rolls-Royce. Keep up the great work, you won me over, I'll be back.

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dyar
4/29/2013 8:34:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Donald Wyche
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

I started out just looking at new Toyota's while my car was being serviced. The sales man was very helpful and didn't pressure us at all. Donald Wyche was happy to show us all the cars we were interested in. The selection was extensive. People were all very friendly. This is the 4th vehicle I wound up purchasing from this dealership. I always get prompt courteous service from the sales people and the service department is very professional and expedites my visits nicely.The included lifetime warranty is a nice free touch, very reassuring in today's world.
I've bought cars from Florida to California over the years. This dealership is by far the best I have ever been in. It is always nice to see the owner and his family around the place also. This place is definitely a crown jewel in Toyota's representatives. Always clean and upbeat. The ability to get service 7 days a week is also a plus when needed.
Thanks you Keith Pierson Toyota for setting the standard in the automotive industry.
Don & family.
.

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mmcdermitt
4/29/2013 10:34:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Donald Wyche
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

It is never easy purchasing a new car, it seems to be, at least for me, to be overwhelming...but Keith Pierson's staff makes it a very pleasant experience! Donald is such a joy to work with, this is our second vehicle purchasing from Donald. He makes you feel like you are his only customer. He is always calling to make sure everything is good with us and our vehicle. The rest of the staff was friendly and easy to work with as well.
I would recommend Keith Pierson to anyone looking for a new or used vehicle. I would, also tell them to ask for Donald Wyche to be their salesman.
Their service department is second to none! I have been very pleased every time I go in for service.
Overall the whole experience was great!

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Sardog65
4/21/2013 6:27:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeana Tumbarello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

Was very pleased with my Over all purchase at Keith Pierson, The Sales personnel were friendly and very knowledgable of their products. Keep up the good work

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nikie6311
4/19/2013 11:03:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Donald Wythe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

i came in expecting to get a used 2012 camry but Donald had higher expectation for me. My bank approved me with a Apr of 6.49% but Donald got me in a 2013 Camry LE at 0% apr a deal i couldnt pass up. I really appreciate him working hard for me i truely appreciated his kindness and effort to keep a smile on my face. I will never forget the experience i had and i not only had a greater salesman but now a good friend for life. Thanks Keith Pierson for employing such a awesome employer. Donald I appreciate everything. May God continue to allow you to prosper and show you favor as you have shown me. Thanks again!!!

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Tomi3
4/15/2013 9:26:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel Brower
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

First time that I have ever owned a Toyota and I must say that I love my Camry SE! Daniel Brower and staff was so very helpful and friendly. I told Daniel exactly what I wanted and he showed me the car that I wanted. The service dept was just as friendly to me. I will deff let everyone know how Keith Pierson was so friendly.

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dkdebb
4/14/2013 8:58:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marcus Ratcliff
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Keith Pierson Toyota:

We went into the dealership knowing exactly what we were looking for and Marcus Ratcliff made that happen within an hour of us sitting down with him.

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wlater
4/11/2013 12:17:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex B
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Keith Pierson Toyota:

We were greeted at the door by a very professional greeter asking, why were there for service or sales. After a few minutes of conversation and our reason for visiting this dealership we were introduced to Alex B. The door greeting was great because at most dealerships a sales person comes running out the door at you. Alex B showed us a number of vehicles after we explained what we were look for. We had no intention of buy this day just to look. Alex B was very helpful and knew the products. There was no pressure to buy. Mr. Keith Pierson visited with us and we had a very nice conversation on our families and hobbies no pressures sales. We do purchase a new 2012 Camry Hybrid this sale took a number of hours and Alex B was with us the full time. Everyone that we dealt with in this experience was very nice and helpful. This is a great dealership and we will recommend it to everyone looking for a new or used vehicle.

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