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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.3
649 Reviews
Call Service Center (610) 510-2095

649 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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February 11, 2022

Arrived at the appointed time and a technician waved me into the shop. Reviewed the requested 1 year maintenance plan with an advisor. Received a call as promised when the vehicle was ready. The vehicle wa More

by prosko
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel, Jim Hillegass
Report | Print
Feb 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Prosko, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 10, 2022

Treated very well by Ryan and rest of staffWaiting room Treated very well by Ryan and rest of staff Waiting room very well equipped Thanks More

by Dmerkennedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 02, 2022

Easy to make an appointment & got in timely manner. There wasn’t a long wait either. More

by dcarretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
Report | Print
Feb 07, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 29, 2022

Vehicle inspected and ready to go in less than an hour. Perfect as I had figured for two. More

by dsimms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
Report | Print
Jan 31, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 28, 2022

Took care of my needs rather quickly, needed some extra service that my car needed and took care of the extras besides my oil change rather quickly. More

by hopcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
Report | Print
Jan 31, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 18, 2022

Great experience. First time getting my vehicle serviced. Quick turnaround!! Were able to do a same day oil change. More

by pjwms3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 19, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 17, 2022

I have NEVER been disappointed bring my car to have Jim help me service it. More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, my service tech, Jim Hillegass
Report | Print
Jan 19, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Carm, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jim does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 15, 2022

From entering service facility to leaving it was a great experience. Everything was on point and above More

by chiefdbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel, Jim Hillegass, Tyler Kulp
Report | Print
Jan 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 09, 2022

James is an awesome Mitsubishi service advisor. Every time I come in he is very respectful and helpful! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
Report | Print
Jan 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. James is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 08, 2022

Great experience like the pull up service and employee detail to what service is to be done thank you More

by Fizzoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
Report | Print
Jan 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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