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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
640 Reviews
Call Service Center (610) 510-2095

640 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

Sort by
December 17, 2023

Good service, and convenient hours were easy to work with and had a good location More

by widgette1982kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

Helpful
December 14, 2023

GMC Service Rep (Michael) was attentive and professional! He delivered on every question / issue! Very positive experience! More

by pickybuyer
Recommend Dealer
Yes
Employees Worked With
Michael Bernard
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Dec 14, 2023 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Mitsubishi. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

Helpful
September 23, 2022

I took my car to Kelly for an oil change. An alert mechanic discovered an issue with my front end and brought it to my attention. The problem was remedied immediately after a brief chat with More

by dsimms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hilbert
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Sep 23, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful 1
September 13, 2022

Service department is great. They listen, fix what is needed and troubleshoot any problems and discuss the cost.. More

by Jan.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Jan, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
September 11, 2022

Friendly staff and everything was explained in great detail! I had a good overall experience. More

by michaeljanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Michael, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
September 08, 2022

very good service and communication thru out the process and reasonably priced for the work that was done More

by guso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
September 02, 2022

called wed, received early next day service appt. Dropped off car Wed, night. Car was ready noon Thursday. Very fast turn around and pleasant experience. More

by wdbyrnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
August 30, 2022

Fast service, friendly staff. They have a nice lounge space that is well-maintained They even washed my car More

by wrivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

W Rivas, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
August 27, 2022

arrived on time/waited on immediately/waiting area was nice/service was done quickly/checkout easy. More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

R Solt, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

Helpful
August 23, 2022

Working with Jim Hillegass and Jim my mechanic lets me know that I am always in go hands. More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the great feedback! We're very happy that Jim & Jim are there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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