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Kelly Chrysler Dodge Jeep RAM - Service Center

4.8

73 Lifetime Service Reviews

501 State Avenue, Emmaus, Pennsylvania 18049

73 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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April 11, 2017

"Dave Vrabel - excellent customer service EVERY time!"

- Denise K

Every time I take one of our vehicles (Dodge & Jeep) for service, Dave Vrabel treats me like I am his only customer. He provides excellent Customer Service and responds quickly to messages. He is the reason I keep returning time and time again. thank you Dave!!

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 10, 2017

"Excellent"

- Laura

Great service, excellent customer care. Thanks Dave Vrabel for quality care!!!!! You really took great care of us and put us at ease! Thank you so so much!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 30, 2017

"Jeep service"

- xxxxxxx-10

I've taken my jeep to Kelly several times for service and Dave has always been very friendly and helpful. Service is great at Kelly!

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 16, 2017

"Service on My 2014 Jeep Grand Cherokee"

- bob57

Kelly Jeep has handled the work done on my 2014 Jeep Grand Cherokee since the new car purchase there. A personal friend, Rich Vasvari, was the sales rep, so the sales process was very amicable. The dealership's courteous and friendly service keeps me coming back. My service contact has been Dave Vrabel. He has been knowledgeable and extremely helpful, making sure all the work done and its cost is in my best interest. I certainly recommend Kelly Jeep.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 08, 2017

"Dave Vrable - Service Manager Excellence Every Time"

- Denise K

Dave Vrabel is the most courteous, friendly, and outstanding Service Manager I have ever had at a dealership. He is definitely an asset to Kelly. Thank you Dave!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 07, 2017

"Dave Vrabel - Consistently Great Service Experience"

- wino

Dave is a consummate professional. Answers all questions to my satisfaction. He is knowledgeable, pleasant, courteous, and efficient. I trust his judgment, Dave Vrabel and the Kelly Service group are a major reason why I will give first consideration to Kelly for my next vehicle.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 06, 2017

"Dave Vrabel "

- Joseph

David Vrabel is courteous, helpful and a true professional. I recommend him as a service manager. He explains what the expected cost will be upfront, reviews the service work to be performed and after the service explains what work was done. Completely satisfied with David Vrabel addressing the service of my Jeep as well as obtaining alternate transportation so that I could attend a meeting while my Jeep was being serviced. Great to work with. I will return when my vehicles needs its next service. Joseph

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 17, 2017

"Dave Vrabel"

- seeley 83

Dealt with Dave Vrabel,. Found him to be very courteous,professional and customer oriented.This was second time Jeep was in for same problem,we were very happy with Dave's speedy resolution to our problem.He is a valuable employee.

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 13, 2017

"Very customer oriented!"

- Kep

Dave in the service department was outstanding! Very attentive and had me in and out very quickly! I had a baby with me and that's never an ideal situation but he was very helpful and courteous!

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 01, 2017

"Good service experience in replaceing a faulty pble art"

- jeblack

The airbag warning light on the car came on. Brought the car in for diagnosis. Service Manager Dave Vrable was very helpful. New sensor was required. Car was promptly repaired once replacement part was received.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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