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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.3
649 Reviews
Call Service Center (610) 510-2095

649 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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January 04, 2022

Had great experience, service was quick and people very professional. I spent time at the waiting room with access to wifi and coffee. More

by Pawel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
Report | Print
Jan 05, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 30, 2021

Mark Burns takes great care of me when I have an issue with my Dodge Dart More

by red.pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark burns
Report | Print
Jan 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 29, 2021

Quick service response to needing my first oil change and tire rotation on my Jeep Grand Cherokee. More

by cortneylw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Taylor
Report | Print
Dec 29, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Cortney, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 24, 2021

Appt was on time, work done in a timely manner, and I was on my way quickly. More

by rpdorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel, Jim Hillegass
Report | Print
Dec 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 22, 2021

Heather was an excellent service Rep. She kept me informed at all times and maid the service a good experience. More

by guso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 19, 2021

truck was serviced tires weren't rotated as requested but the service once was performed when pointed out to personnel when picking up the truck. More

by mohrth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
Report | Print
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 18, 2021

Fast and friendly service. Greg Kelly is a great guy and an excellent car dealer. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel, Jim Hillegass
Report | Print
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Gary, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 16, 2021

Always friendly, fast and convenient. They work with my schedule. Happy to bring my Jeep to the dealer for scheduled maintenance. More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Dec 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 15, 2021

Excellent job even with parts being on back order communicated with me every week to let me know how back ordered part was moving along. When parts did come in they provided me with loaner and even d More

by Derek Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
Report | Print
Dec 16, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Derek, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 15, 2021

We have gotten several cars from Kelly and we usually have them serviced there because they do a good job. More

by Mmolter9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel, Jim Hillegass
Report | Print
Dec 16, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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