Kelly Ford

New 2016 Explorer Austin and Rob are a great team. they have taken care of me in the past and did another great job on my 2016 Explorer. I always know I will be treated Austin and Rob are a great team. they have taken care of me in the past and did another great job on my 2016 Explorer. I always know I will be treated fairly and they will go the extra yard to make sure that I am happy with my choice and experience More

Caring service, honesty, fairness, integrity My experience buying my first car in the US was a pleasure in the hands of Ron Orel, my salesman. He was brilliant at matching my needs with the cars My experience buying my first car in the US was a pleasure in the hands of Ron Orel, my salesman. He was brilliant at matching my needs with the cars available, with clear and honest explanations, and in the end I was thrilled to buy a second hand C-Max which was as good as new vs. leasing. The supply chain of purchase, plates and insurance was expedited very efficiently within a couple of hours. My only rebuke concerns the financial stage, when the accountant whipped through a dozen papers to sign with minimal explanation to someone who has never bought a car before. Furthermore, he whipped through warranty options worth USD4000 after I had just written a check for USD20,000 which was disheartening. I had understood that the warranties for the key elements such as electric train and battery were still valid without knowing of all the other things that could go wrong. I felt that a more detailed discussion on warranties should have taken place before the purchase stage. However, it didn't matter in the end, as Ron advised me what to do and validated my own decision. More

Excellent service, Honest salesmen, Fair pricing. Every thing you look for when buying a new car can be found in one place at KELLY FORD Melbourne. I am so happy with my new car and the friendly cust Every thing you look for when buying a new car can be found in one place at KELLY FORD Melbourne. I am so happy with my new car and the friendly customer service made it such an enjoyable experience. I cant wait to buy my wife's car at Kelly! More

Happy Customer I have had a wonderful experience buying my 1st car at Kelly Ford that when my daughter decided to get a car I drove 3 hrs back to Kelly Ford so she I have had a wonderful experience buying my 1st car at Kelly Ford that when my daughter decided to get a car I drove 3 hrs back to Kelly Ford so she can purchase her car there. John and the entire staff have been extremely helpful and John walked my daughter through the procedure step by step. She was so happy when she got approved that she cried. John explained to her like a dad what it means to purchase a new car and the responsibilities in taking care of the car. I dreaded doing that part and he did it for me. It went across so much better coming from him. I could not ask for a better Sales Rep. Thank you John. More

Great Service Good greeting. Great service. Great personnel. Very helpful. Everyone at the dealership was friendly and helpful. I had called in on a Monday aft Good greeting. Great service. Great personnel. Very helpful. Everyone at the dealership was friendly and helpful. I had called in on a Monday afternoon looking for a specific model of a F350. The used car manager called me on a Wednesday an we bought the truck. We had been looking for a truck for over 6 months. More

My experience with Kelly Ford I recently purchased a new car from Kelly Ford and my Salesman was Reggie Morton. Normally I hate going into a car dealership because of the vulture I recently purchased a new car from Kelly Ford and my Salesman was Reggie Morton. Normally I hate going into a car dealership because of the vulture like pressure they put on you. From the first drs.ay of entering the dealership to the end of the deal, I couldn't have had a better experience. I originally was going to purchase an Escape, but realized it was too small and ended up with the Edge with all the bells and whistles. My Salesman, Reggie Morton is the nicest Salesman I have ever met, no pressure at all. We took the car out for a drive and he said go wherever you would like to see how it drives. I took it all over town and on the Interstate, never any pressure to get back to the dealership. I cannot rave enough about him or the dealership. Everyone from the parts and service department and Salesfloor are all top notch and very Customer Service oriented. Mrs. Chris Duncan did all she could for me to get my discounts, since I was recently retired from Lowes. If I ever need another car, I would not hesitate to purchase the car at Kelly Ford. Everyone who I came in contact with at Kelly Ford really seem to like their jobs which means it's a great place to work. Even Cheryl who took over an hour to show me how the radio and navigation and all dashboard items work. They all said not to hesitate to call if I have any questions or problems. I really can't say enough good things about this dealership. Sandy Jenkins 1025 Sedgewood Circle West Melbourne, Fl 32904-8048 321-432-5366 sjenkins614@hotmail.com. More

USED CAR PURCHASE It was a pleasure to do business with JOhn Alligood & the entire staff AT Kelly ford.They met all my ecpectations&did so without undue pressure.They l It was a pleasure to do business with JOhn Alligood & the entire staff AT Kelly ford.They met all my ecpectations&did so without undue pressure.They listened & delivered.I will not hesitate to reccomend This deealership.; More

No high pressure Richard Stewart was able to contact me via phone as soon as I made an inquiry online. He provided helpful information. We went in to test drive a vehi Richard Stewart was able to contact me via phone as soon as I made an inquiry online. He provided helpful information. We went in to test drive a vehicle I was interested in but it was sold ealier that day, we test drove the next closest model but unfortunately I just didnt love it. My husband and I decided to keep looking. Rich and the Manger attempted to find something I might love but did not put alot of pressure on us. I wasn't able to buy there this time but would absolutely go there again and recommend Kelly Ford to others. More

good experience Was very happy with the service at kelly ford. It was a little extra work for them to get everything completed for me, which they had no problem doing Was very happy with the service at kelly ford. It was a little extra work for them to get everything completed for me, which they had no problem doing More

Great Experience I was pleasantly surprised to feel so comfortable at a car dealership when wanting to lease a new car. My sales person was Phil Pettus who was extreme I was pleasantly surprised to feel so comfortable at a car dealership when wanting to lease a new car. My sales person was Phil Pettus who was extremely knowledgable and very pleasant to work with. There was no hard pressure sales pitch which I appreciated. All around it was a great experience and i came away with exactly the car I wanted. More