Kelly Ford

Family We are a customer having previously bought a Ford F250 truck from Kelly Internet Salesman, Phil Pettus. Not only did he make numbers work, he went abo We are a customer having previously bought a Ford F250 truck from Kelly Internet Salesman, Phil Pettus. Not only did he make numbers work, he went above and beyond to be considerate, professional, dependable and make us feel like family! So 3-4 years later, naturally we called Phil when we were considering another vehicle (one more comfy and economical for long trips/traveling). To make a long story short, one call to Phil (and talking with their highly knowledgeable, sweet and awesome Finance Manager, Joy), we rode home in a brand new, 2016, top-of-the-line, Ford Escape Titanium -fully loaded with more bells and whistles than I ever imagined!! Once again, we are TOTALLY PLEASED with Phil Pettus, Joy and other staff at Kelly Ford, Melbourne. We have referred many others and will continue to do so. Signed, a repeat very happy customer! More

buying an extra car. very happy with the car we purchased from Kelly. the experience was easy and fast. our salesman Casey Tucker was very courteous and helpful. very frie very happy with the car we purchased from Kelly. the experience was easy and fast. our salesman Casey Tucker was very courteous and helpful. very friendly place also. we will be back again when we purchase again. the follow-up was also very good. More

"extremely easy process" Great experience. Vinny and Richard worked with me to find a truck that would fit into the payment range the banks would approve. Very friendly and he Great experience. Vinny and Richard worked with me to find a truck that would fit into the payment range the banks would approve. Very friendly and helpful. Sandra made the financing process quick and painless. Will definitely consider Kelly before trying a dealership out of town. More

Very helpful Faith was very helpful and did everything possible to make sure I walked out with a good vehicle in spite of my lack of credit. Very pleasant to deal Faith was very helpful and did everything possible to make sure I walked out with a good vehicle in spite of my lack of credit. Very pleasant to deal with. More

New Car Purchase I recently purchased a new Focus ST from Kelly Ford. It is my second new car purchase from Kelly Ford. They have a great friendly staff who makes yo I recently purchased a new Focus ST from Kelly Ford. It is my second new car purchase from Kelly Ford. They have a great friendly staff who makes your car buying experience hassle free and pleasant. I highly recommend this dealership and my salesperson, Phil. Thanks Kelly Ford and Phil! More

New F-150 I started researching trucks while still overseas. Greg was patient throughout all the e-mails back and forth asking about current incentives and pric I started researching trucks while still overseas. Greg was patient throughout all the e-mails back and forth asking about current incentives and pricing questions. Once I came in to test drive the truck Greg was super down to earth and let the process work naturally without being forceful about anything like purchase timelines. When there were a couple questions brought to Charlie's level he was quick with decisions and seemed eager to make sure I was happy. Overall the experience was better than I've had at any other dealership. More

Excellent service from Faith Konyha I recently purchased vehicles from Kelly Ford. Our dealings with all staff was very good, particularly with Faith Konyha. She was very energetic and I recently purchased vehicles from Kelly Ford. Our dealings with all staff was very good, particularly with Faith Konyha. She was very energetic and helpful through all stages of the purchase. We left 2 vehicles parked in Kelly Fords lot for 3 months while we made arrangements to move from another country to Florida. She took care of our vehicles during that period and was there to turn them over to us when we arrived in Florida. Any questions we may have had she quickly addressed. She is always "up" and ready to help at any time with any issues (e.g.- getting extra keys, explanations of service options, etc). If your going to buy a car, go to Kelly Ford and ask Faith Konyha. More

ONE ENJOYABLE EXPERIENCE The experience we had purchasing a new F150 Lariat at Kelly Ford of Melbourne was extremely enjoyable! Our sales consultant, Brandon Rice, was extreme The experience we had purchasing a new F150 Lariat at Kelly Ford of Melbourne was extremely enjoyable! Our sales consultant, Brandon Rice, was extremely professional, knowledgeable, and never made us feel pressured! As we finalized the purchase we continued to be met with the same high standard of courtesy by the finance director, Sandra Smith. We then received a warm welcome into the Kelly "family" from sales customer relations manager, Cheryl Shaton. This entire team were beyond measure in their kindness, respect, and sincerity for our satisfaction. More

Easy! Easy! Easy! My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for fin My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for financing. He offered to go buy us dinner because I hadn't eaten. Casey the service manager was exceptional and Joy made finance a breeze! I bought exactly what I wanted and got an amazing deal! I love it! Thanks guys! More

No reason to get a Ford anywhere else! My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From compe My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From competitive pricing that kept me at the low end of the spectrum, to fast, easy, dependable and courteous service; they treat you like a King or Queen at their dealership. They are true to their word that they will do whatever it takes to satisfy the customer. I made my own mistake in reading the quote. I was loud, obnoxious and rude, and after I realized MY error I apologized profusely, only to have them apologize to me even more (when it was unnecessary). They brushed off my performance like the professionals that they are and I couldn't be happier with everyone I encountered. I love my new car. They had to make concessions for me and delivered flawlessly. I am NOT an easy customer and they took care of my every wish. No need to ever look elsewhere to buy a Ford. More