Kelly Ford

I contacted Phil after working with a different Ford dealer. He listened to my frustrations with the other dealer and got started right away looking for the vehicle we were trying to buy. He mentioned t dealer. He listened to my frustrations with the other dealer and got started right away looking for the vehicle we were trying to buy. He mentioned that there was a used vehicle on the lot that may work, so ultimately I went to take a look at it. He realized my knowledge about the vehicle so he did not try to sell me on the features. He simply let me take it for a test drive. Afterwards we went inside and worked out a deal. I never felt pressured or felt he was trying to "sell" me on my decision. Because of his approach, a normally frustrating process was smooth and easy. Thank you Phil for a great car buying experience. We are extremely happy with our purchase. More

Mr. Elder was a very honest and respectful salesperson. Not once did he try to pressure me into a feature or car that I did not want. The staff was all very friendly and tried to be as helpful as possible. Not once did he try to pressure me into a feature or car that I did not want. The staff was all very friendly and tried to be as helpful as possible. It was a very pleasant purchasing experience. More

Mike tried to bully me into buying the vehicle on his terms and made my buying experience terrible.When I asked for another salesman and we were finishing the deal we found out that Mike had added the fi terms and made my buying experience terrible.When I asked for another salesman and we were finishing the deal we found out that Mike had added the figures wrong and when we confronted him his response was don't buy the car! I bought the car because I really wanted the car and when I picked up the car it had a gash in the front tire and management refused to do anything about the tire or the way I was treated. More

Pretty good experience. Great Salesman. Greg was great from the start. We also like the Finance Manager, Tony. He's a no non-sense guy, and I like that. Thank you Kelly Ford for working with us. from the start. We also like the Finance Manager, Tony. He's a no non-sense guy, and I like that. Thank you Kelly Ford for working with us. More

I was very pleased with the sales staff at Kelly Ford. They made it possible to get my daughter her early graduation present. Even when the sale may have been in doubt, they persevered and got it done. Th They made it possible to get my daughter her early graduation present. Even when the sale may have been in doubt, they persevered and got it done. Thank You again. Ed Lietz More

I just bought my 2011 Ford Escape from Kelly Ford and I was extremely satisfied with the staff and in particular my sales person, Greg Kroupa. He was extremely helpful in finding the vehicle that met my n was extremely satisfied with the staff and in particular my sales person, Greg Kroupa. He was extremely helpful in finding the vehicle that met my needs and budget. He provided a hassle free buying experience for me and answered every question that we had. I am very satisfied with their professionalism, availability and friendliness. More

We came to this dealership to trade our Chrysler 300 for a vehicle with better gas mileage. We first requested to look at new Fusions and Jerry Compo gave us all the information and let us test drive one. a vehicle with better gas mileage. We first requested to look at new Fusions and Jerry Compo gave us all the information and let us test drive one. We liked it but we weren't really crazy about it. We had Jerry run the numbers and as it turned out, it wouldn't have worked financially with our trade. Instead of just ending our realtionship there, Sal Amore came over and talked to us and asked us what we really wanted. My husband has been wanting a Mustang for quite a while but we couldn't buy new. Sal told us about some used vehicles on the lot including a Lincoln and a Mustang that just came in that he thought might work and asked Jerry to show them to us. The Mustang was a 2011 used and just the right color, race red. Jerry let us test drive it and we asked him to see if it would work with our trade and it did. Jerry and Sal made it happen and my husband and I are very happy. We have been to other dealerships that didn't bother to go the extra mile to see if they could find a fit for us. Our experience was very positive and I would recommend this group to anyone. Thank you More

We were greeted at the moment of arrival to the dealership lot and were directed to the type of vehicle that we were interested in. No pressure and no intentions to sell us anything other than what dealership lot and were directed to the type of vehicle that we were interested in. No pressure and no intentions to sell us anything other than what we asked for. The sales representative helped us locate the car we wanted, listened well to our questions/concerns and worked with the sales manager to explore the options that would work better for us including partner plans, rebates, and sales offers. We were presented with options and with numbers that reflected the "out the door price" which included everything (tag, title, dealer fees, taxes, etc.). The sales representative did a great job. We also were served well during our interactions with the customer relations manager and the finance manager. Overall a good experience in buying a car. More

I was satisfied but this must be one of the 2012 vehicles sold at this dealership. One of the salesman told us this car had cruise control and when we got it home found out the SFE model does not. We were sold at this dealership. One of the salesman told us this car had cruise control and when we got it home found out the SFE model does not. We were not told this by Bryan Snow but another salesman. More

They have always taken care of me before and after the sale. They have sold me approxiametely 6 cars over the last 10 years, and I am always satisfied. i would highly recomment these guys to any one tha sale. They have sold me approxiametely 6 cars over the last 10 years, and I am always satisfied. i would highly recomment these guys to any one that might be looking for a unit. I got them through the internet and they have made it an easy pruchase every time. More