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Kelly Honda

Lynn, MA

4.6
1,397 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,397 reviews

March 28, 2016

Very good experience. Remote Starter problem. Ariel my service adviser made arrangements for my car starter to be repaired as well as taking care of the service I needed on my CRV. More

by MARK_OBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Apr 11, 2016 -

Kelly Honda responded

Thank you Mark, we're happy to hear Ariel took such good care of you on your visit to our dealership in Lynn. We hope everything came out to your satisfaction with the car starter and the CR-V service. Please let us know if you need anything else - we're always happy to help Mark!

March 26, 2016

Fast, attentive and thorough. Brought my new HR-V in for what turned out to be a bad rear shock absorber (factory defect). Justin Marais, my service rep arranged to have the part o More

by S262728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Apr 11, 2016 -

Kelly Honda responded

We're always here for you and your HR-V "S262728"! Thank you so much for letting us know how your experience went with Justin and our service team at Kelly Honda. Anytime you need help with your crossover, please don't hesitate to reach out. If there is anything else we can do for you in the meantime, know that we are here for you. Have a great day!

March 23, 2016

Awesome Service Having gone to Kelly since 2003 I have been consistently happy with the knowledge and courtesy of the staff. Time after time I am treated with respect More

by RKMJ18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Anais Peguero
Mar 25, 2016 -

Kelly Honda responded

Thank you for your review RKMJ18! We're lucky to have such loyal customers as yourself - happy 13 year anniversary with our Kelly Auto team! We will continue to treat you with the utmost respect and prompt, quality service, as we do for all of our customers, and we look forward to the next time we can be of help to you.

March 22, 2016

Perfect Fit My husband and I were skeptical about the whole car buying process from a big dealership but once we were greeted at the door by Ryn and after spendin More

by TMWoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Hanna
Mar 25, 2016 -

Kelly Honda responded

We couldn't be happier for you TMWoz! Thank you so much for letting us know about your experience with Ryn and our team at Kelly Honda. Ryn, as well as our entire sales team, probably does not fit the "typical car salesman" profile, but we think that is great as you would agree. Our customers' happiness is all that matters to us, and to hear you had such a smooth car buying experience makes it all worth it to us. Thank you for your business, for taking the time to review our team, and we look forward to seeing you again soon. Enjoy the new Honda Fit!

March 17, 2016

Great dealership I just leased my second CRV from Kelly. Prior to that , we had bought 6 cars from the dealer--all because of their great dealership and the people who More

by KATEMOLTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Ariel Vittini
Mar 17, 2016 -

Kelly Honda responded

Thanks Kate, we are pleased to know you are such a loyal customer. We appreciate you sharing your feedback on Rhonda, Ariel and the Kelly Honda team. Enjoy your CR-V!

March 16, 2016

Service and Customer Oriented I have been a customer for more than two decades and travel a distance to have my car serviced at Kelly Honda. I trust their work and they take great More

by ELSOSCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but the cashier was friendly and attentive as well., Ariel Vittini
Mar 17, 2016 -

Kelly Honda responded

You are quite the devoted customer ELSOSCARR! We are more than happy to be working with you, your loyalty sure means a lot. Thank you for your review.

March 14, 2016

Wonderful experience Ryn Benson took excellent care of us in leasing a 2016 Honda Civic Ex and took time to explain all the new features to me. More

by Ladyi in Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2016 -

Kelly Honda responded

Happy to hear that Ryn took excellent care of you Ladyi in Red. We appreciate you sharing your experience with us, enjoy your Honda Civic.

March 13, 2016

trade in Terrible terrible service sales person son of owner that won't make a good deal stock up selfish I won't return again ever I found better place this k More

by n/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Osorio, Brenden Kelly
Mar 17, 2016 -

Kelly Honda responded

Dear N/A, Thank you for taking the time and sharing your feedback in regards to your experience at Kelly Honda. We would like to apologize for the service you received while here. We would like the opportunity to make things right however we do not have any of your information. The comments you have presented are very uncharacteristic of the employees you mentioned, especially Brenden Kelly. Again we are very sorry for your experience here at Kelly Honda, and would like the opportunity to make everything right. Please call 781-595-5252 or email moconnell@kellyauto.com Thank you

March 12, 2016

Service center oil change Excellent service always I have been going to Kelly Honda in Lynn for many years to have my oil changed always great service.. My last lease was not w More

by ARUBAHIDEAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get names but everyone in service I have dealt with was great
Mar 15, 2016 -

Kelly Honda responded

Thank you ARUBAHIDEAWAY! We are pleased to hear how great your experience has been with us over the years. We look forward to seeing you again, take care.

March 12, 2016

awsome team and very patient staff I had an awesome experience the process was easy and not a long wait, Ryn Benson was very helpful and answered all my questions. Very friendly guy. More

by laraduarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Hanna, Brenden Kelly
Mar 16, 2016 -

Kelly Honda responded

It is great hearing how awesome your experience was laraduarte. Ryn is an excellent salesman and we are happy you had the opportunity to work with him. Thank you for the review.

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