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Kelly Honda

Lynn, MA

4.6
1,397 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,397 reviews

March 07, 2016

Traded in new lease Everything was great at Kelly in Lynn. Everyone was very helpful. I didnt have to wait too long for anything, which was an added bonus. This was my se More

by rebeccalowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Connell, James DiGregorio, Eli Hanna
Mar 10, 2016 -

Kelly Honda responded

Hi Rebecca, we're happy that everything went well with your lease trade-in. Thank you for sharing your experience with us, we look forward to seeing you next time!

March 06, 2016

In for state inspection sticker This was my second visit with in the month. Once again, everything was top notch from the moment the service center door opened for my arrival. I wa More

by AJMENTO
Recommend Dealer
Yes
Employees Worked With
Didn't get anybody's name
Mar 07, 2016 -

Kelly Honda responded

Thanks AJMENTO, we appreciate you taking the time to share your feedback with us. We're happy to know that you had a pleasant experience as well as top notch service. If there is anything else we can do for you, please don't hesitate to contact us.

March 06, 2016

Trading in my old lease for a new one I was contacted to bring in my current lease for a new one, even a little earlier than expected! My experience with Walter was simple, friendly and co More

by CTSOULAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sugrue
Mar 07, 2016 -

Kelly Honda responded

We're glad that you had a great experience with us CTSOULAS. Pleased to hear that you had the opportunity to work with Walter and that he was more than helpful.

March 05, 2016

Quick Inexspensve Service I use the service coupons on their website to bring the price down to what I would pay outside a dealership, and I get genuine Honda parts and service More

by xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Psomos Jr., Kenny Batista
Mar 07, 2016 -

Kelly Honda responded

We appreciate you taking the time to share your experience with us xxxx. Happy to know that the service team took great care of you and your car. If there is anything else you need ,please do not hesitate to contact us.

March 04, 2016

Very pleasant. When we entered the dealership, everyone around greeted us with a smile. Ryn was very accommodating, knowledgeable and helpful. He made the process ea More

by judyandmisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Hanna
Mar 07, 2016 -

Kelly Honda responded

Thank you for sharing your experience with us judyandmisa! We are pleased to hear how helpful Ryn was and that he made you feel welcome. Please do not hesitate to contact us if you have any more questions.

February 29, 2016

Ariel has been great to work with, very accommodating Because of the quick service & working with Ariel and the work they do has been good. Even if their is an error made, they have fixed it right away. More

by JMILLER41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Feb 29, 2016 -

Kelly Honda responded

That's very kind of you to say JMILLER41. We always want to do right by our customers and it certainly sounds like Ariel has done just that. Thank you for sharing your review with us.

February 29, 2016

Pleasant, polite, and quick experience. Drive in quick and efficient to service my needs. Wait time pleasant in customer lounge area. Free coffee hit the spot. When my car was ready, I ha More

by jerimiah2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Mar 01, 2016 -

Kelly Honda responded

Glad to know you experienced great customer service Jerimiah! The free coffee is there for your convenience, happy to hear that you liked it. Thank you for sharing your review with us, take care.

February 27, 2016

My first lease experience. What a great car I was not looking forward to the process of getting another vehicle. It can be an unpleasant experience. It turned out to be just the opposite. Fr More

by Bluebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Hanna
Feb 29, 2016 -

Kelly Honda responded

Thanks Bluebird, we are glad that your experience went so smoothly. It is great to hear that you felt welcome the moment you walked in the door-that is what we always want for our customers. A lot has certainly changed in the auto industry over the past 11 years so we are glad that you are happy with the results!

February 27, 2016

Great experience Our experience with Ryn was seamless from his greeting to car delivery . His personal manner , knowledge and expertise made the process clear , concis More

by Nimz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Kelly Honda responded

Happy to hear how helpful Ryn was Nimz! Great that the whole experience was only positive for you, thanks for the review.

February 25, 2016

Best experience for a first timer Buying a car can be one the the most stressful investments anyone can ever make. Without the research and knowledge of what type or specifications of More

by Sleak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Lopez, Eli Hanna
Feb 29, 2016 -

Kelly Honda responded

Hi Sleak, we are happy that your first experience with us was a positive one! We always want to make the process of buying a new car easy and comfortable-especially for first time buyers. Thank you for sharing your experience with us, please feel free to contact Will or anyone at Kelly Honda if you have any more questions. Congratulations on your new Honda Civic.

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