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Kelly Jeep Chrysler
Lynnfield, MA
1,244 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,244 reviews
June 12, 2011
I bought a 2008 Grand Cherokee from Scott in November. For some reason there were a bunch of issues with the vehicle. Scott was more than accommodating, helping me out with any and all issues that arose. For some reason there were a bunch of issues with the vehicle. Scott was more than accommodating, helping me out with any and all issues that arose. The issues didn't stop so Scott ended up trading me out of the vehicle and into a 2011 Liberty. Scott was very sympathetic to the issues with the first car and did everything that he could in order to find me a vehicle that I would be comfortable in and happy with. Scott was very easy to deal with and actually took an interest in his customers. I am very happy with him as a salesman. I would recommend him to anyone looking for a vehicle and I would absolutely work with him again on a future vehicle purchase. Thanks Scott, for all your help. More
by Lusso4
Employees Worked With
Scott Lassiter, Scott Lassiter
Helpful June 10, 2011
Scott was extremely helpful in working to get our deal done. When it appeared due to time constraints that the deal was in doubt, he offered to drive the car to the Cape and deliver it in person. This he done. When it appeared due to time constraints that the deal was in doubt, he offered to drive the car to the Cape and deliver it in person. This he did and the deal was done. This was above and beyond what I would have expected....and much appreciated. More
by Jeep 100
Employees Worked With
Scott Lassiter, Scott Lassiter
February 09, 2011
I'm pleased to inform you that we were able to do business together yesterday. Jim Newbegin in sales did a great job for us. It was very refreshing to meet a salesman we were able to relate to. I had business together yesterday. Jim Newbegin in sales did a great job for us. It was very refreshing to meet a salesman we were able to relate to. I had been to several other dealerships where I walked away with an odd sense of trying to be cheated. The folks at Jeep should be very proud to have a man like Jim representing your brand. More
by tjames72
Employees Worked With
Jim Newbegin
March 11, 2010
Customer Service Rep was nice...commented how clean my car was and was impressed. Very friendly. Can't say the same for the level of work they performed. Shotty work. Overcharged for a part that didn' car was and was impressed. Very friendly. Can't say the same for the level of work they performed. Shotty work. Overcharged for a part that didn't fix my problem. Didn't check my transmission fluid when that was my main problem. Never fixed my problem. Pretty much told me that I should just buy a new car from them rather than fixing this one. Probably the worst service experience I have ever had. Spoke to the manager and he was yelling at me and saying that said certain things to the Rep, that were never said. Things that I asked to be addressed, were never addressed. Also, when they took off my dashboard panel to replace the TCM (which they said would 99% fix my problem), they disconnected my trunk release...when I asked why my trunk wasn;t working, they told me, "It's not our problem, the switch probably went." I pulled off the cover and behold, the switch had been disconnected, but they wanted to charge me to look into it. More
by deebo6474
Employees Worked With
Artis Purdie, Artis Purdie
