Kelly Mitsubishi

Kelly Mitsubishi
439 State Road
Emmaus, Pennsylvania 18049

Sales: (610) 965-4800
Service: (610) 967-2101
Parts: (610) 967-2101

Manufacturer: Mitsubishi

Most Reviewed Employees
David Simoes David Simoes
Sales Consultant
Norris Almasri Norris Almasri
Sales Consultant
Robert Crail Robert Crail
Sales Consultant
Oscar Santiago Oscar Santiago
Sales Consultant
Don Pryor Don Pryor
Sales Consultant
David Chwastyk David Chwastyk
Sales Consultant
Rich Vasvari Rich Vasvari
Sales Consultant
Sandy Smith Sandy Smith
Finance Manager
Dan Foley Dan Foley
Sales Consultant
Terrell Parker Terrell Parker
Sales Consultant
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 PM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
302 Reviews
Kelly Mitsubishi

Overall Score: 5 Star Rating4.9





About Kelly Mitsubishi
Certified: Kelly Mitsubishi
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kelly Mitsubishi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Kelly Mitsubishi
Kelly Mitsubishi has been a mainstay in the Lehigh Valley since we opened the franchise in 1989. Located at the south end of the Lehigh Street Automile, Kelly Mitsubishi maintains a large inventory of new Mitsubishi's and an even larger inventory of Kelly's Risk Free Used Cars.

With the inclusion of a 5 year 60,000 mile bumper to bumper & a 10 year power train warranty, Mitsubishi is proud to make the claim that we provide The Best Backed Cars In The World. Inventory is updated regularly and all correspondence will be given immediate attention. If you have any questions, call us on our toll free line (800) 263-3351, or contact us to get a quick quote, arrange a service appointment, ask a question, or give us suggestions. We're alwaysmore
happy to hear from you! less


star131303
4/7/2012 5:55:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rich Vasvari

My Review of Kelly Mitsubishi:
I had a great experience and my salesman Rich Vasvari was wonderful! He helped get me into the car that I wanted and made my experience very positive. I had to leave & come back after we completed the paperwork because I needed to pick up my kids and when I came back Rich, had left the keys on the seat, the important completed papers in the glovebox, and he even put the license plate on for me! He was great!!!

In fact I did recommend Rich to my mom after I bought my car. She did come in to Kelly Mitsubishi about a week after me and buy a car herself. Unfortunately, when she went in she had a VERY bad experience with a different salesman. He treated her disrespectfuly and was very rude to her during most of her transaction. Two days after the sale, he called her to tell her that the terms of her contract had changed. He had her actually take off early from work a few days later to sign new paperwork at a higher interest rate than they had previously agreed on. I am not even sure that is legal! It's a shame that he took advantage of her and I wish that there was something I could have done to help her, but I unfortunately was not with her at the time of her sale. She is extremely unhappy and even though I had a wonderful experience with Rich, I am not sure I will EVER recommend Kelly to anyone again. I was responsible for sending her there and it was quite embarrassing that she had such an aweful experience!

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gimmy
3/31/2012 2:39:49 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Santiago, Sandy Smith

My Review of Kelly Mitsubishi:
Had a good experience trading up to a 2006 gmc truck at kelly. Oscar in sales was quick in getting me into new vehicle and out of my 170k mile trade. Sandy in finance was exceptional in not only getting loan approved but taking time to get more attractive financing three days after I agreed to first loan which offered me a much better rate and then able to incorporate a powertrain warranty. There are still good people in this world!

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Murad
3/25/2012 3:24:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Norris Almasri

My Review of Kelly Mitsubishi:
Norris was very knowledgable with his product and very easy to deal with he treated me with respect and no back and forth games lots of dealers use. I will recommend him to all my friends and family members.

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Nicholis27
2/27/2012 10:44:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Chwastyk

My Review of Kelly Mitsubishi:
Great experience, everyone was very professional and polite. knowledgeable on vehicles they were selling. overall great car buying experience. will come back upon buying another car.

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geckrode1
1/28/2012 11:43:21 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Santiago, Oscar Santiago

My Review of Kelly Mitsubishi:
The customer service at Kelly's was exceptional. They answered all of our questions and gave us excellent service. I enjoyed the coffee they had while I waited for my new vehicle.

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zenia
1/24/2012 6:34:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Santiago

My Review of Kelly Mitsubishi:
Oscar is a freindly ,helpfull and honest salesman . He worked with me on selecting a good value car and guided me on how to stay in my price range . As advertised All Kelly employees are following up on my cars needs . GREAT Sales Dealership !

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sweida2
1/9/2012 7:22:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Simoes

My Review of Kelly Mitsubishi:
I have purchased many vehicles during my lifetime, and this was probably my most pleasant experience ever. They were very friendly, honest, and willing to help me stay within my budget for my purchase. Both my salesman (David Simoes) and his manager were great to work with - I would definitely go back to them for my next car!

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rorsh
1/3/2012 10:55:13 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Santiago

My Review of Kelly Mitsubishi:
Great customer service and employees who value dealer loyality. All employees were willing to work with us to find the right car and price within our range.

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johnwang42
1/2/2012 7:57:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rich Vasvari

My Review of Kelly Mitsubishi:
My first time car buying experience was very pleasant. Rich helped walk me through the steps and got me into a car I wanted for a price that worked for me. I would definitely recommend buying throug Kelly if you're looking into getting a Mitsubishi or a used car.

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stinkin
1/1/2012 9:19:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Simoes

My Review of Kelly Mitsubishi:
Dave made it easy to buy a car. We worried we would meet one of those pushy people that want you to buy everything right away. He talks a lot but after while made a lot of sense. If this car takes care of us the way Dave says then we will be back to Kelly and Dave for another car and we will surly tell others about Dave.

Thanx Dave

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