Read Reviews Kelly Mitsubishi

Kelly Mitsubishi

Kelly Mitsubishi

439 State Road
Emmaus, Pennsylvania 18049


Sales: (610) 965-4800
Service: (610) 967-2101
Parts: (610) 967-2101

Kelly Mitsubishi
Manufacturer: Mitsubishi

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.9

24-Month Rating

based on 165 reviews

4.9

4.9 out of 5

367 lifetime reviews

Kelly Mitsubishi

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Certified: Kelly Mitsubishi

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kelly Mitsubishi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kelly Mitsubishi

Kelly Mitsubishi has been a mainstay in the Lehigh Valley since we opened the franchise in 1989. Located at the south end of the Lehigh Street Automile, Kelly Mitsubishi maintains a large inventory of new Mitsubishi's and an even larger inventory of Kelly's Risk Free Used Cars.

With the inclusion of a 5 year 60,000 mile bumper to bumper & a 10 year power train warranty, Mitsubishi is proud to make the claim that we provide The Best Backed Cars In The World. Inventory is updated regularly and all correspondence will be given immediate attention. If you have any questions, call us on our toll free line (800) 263-3351, or contact us to get a quick quote, arrange a service appointment, ask a question, or give us suggestions. We're always happy to hear from you!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 PM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

my new mitsubishi
5/15/2013 11:25:43 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill PalloBill Pallo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

I had a awesome experience , Jude took the time to walk me tru every step and. Bill Pallo worked with me thank you , I like how nice everyone was. I can't wait to come back for my jeep. Again thank you so much I'm a very happy costumer.

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J.landis00
5/13/2013 6:30:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SantiagoOscar Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

Had a very great experience with Oscar Santiago. My family bought 3 cars from him in the last 3 weeks. I will be dealing with this dealership in the years to come. Thanks Oscar!

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williamehorton
5/11/2013 9:46:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Norris AlmasriNorris Almasri
Don PryorDon Pryor
Sandy SmithSandy Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

We purchased two Mitsubishi autos in 2008 following a six year stay in Germany. Again, after a one year stay abroad, we returned to Kelly Mitsubishi to purchase another auto because of our very positive experience. This time was no different.

We called ahead with the type of autos we were considering and Norris had the vehicles ready for us! Don met us at the door and showed us the selected autos. The sales team answered our questions immediately and presented our purchasing options very professionally and without pressure.

We believe strongly were offered the best price on the vehicle we selected. After the deal was finalized with Don and Norris, Sandy presented additional warranty options, but with no pressure to purchase.

We will, without hesitation, return to Kelly for our next auto purchase (there is a Mitsubishi Eclipse Spyder convertible with my name on it).

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normareymond1
5/8/2013 12:28:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SantiagoOscar Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

It was an awesome experience. The people were very nice, gentle and friendly. From beginning to end I received an excellent service. Oscar Santiago did a good job. I would recommend this dealer to anyone.

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pbrookee
5/7/2013 1:21:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jude D. Capizzi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

I love my car! Awesome experience! Jude was very helpful & professional. I will recommend the dealership to anyone who is looking for a car. Again, awesome experience!

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phillyfan59
5/6/2013 2:00:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SantiagoOscar Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

I had a very good experience with Kelly Mitsubishi. Oscar Santiago was very helpful. He was friendly and professional.
He helped me find the car I was looking for at a price I could afford. I would recommend this dealership to my friends and family.

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lanegra1
4/23/2013 7:26:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SantiagoOscar Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

Excellent service very friendly .
I find the car l looking for with a good price, them take time to get me all explanation about how my new car work
lam so happy with my purchase. for sure I will recommend to all my friend

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terribaron
4/17/2013 11:31:14 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SantiagoOscar Santiago
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kelly Mitsubishi:

Everyone was very professional and helpful. My salesmen Oscar was very imformative without being pushy. I told him the car I was interested in from the internet. He didn't try make me look at any other cars first and I was very happy with the time he spent with me. I was at another dealer in Bethlehem the night before and left because the salesmen was trying so hard to make a sale he talked himself right out of it. I think all salesmen could take lessons from Oscar. He asked what I wanted and listened. That is a rare quality in a salesmen these days. I am so happy with my new dealership. The women who does the paperwork was also very informative and very easy to talk to. I walked out of there within two hours with the car I wanted. I am very happy and satisfied with my purchase and would highly recomend Kelly to any one who is looking for a new or used car.

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zaysmadrina
4/14/2013 2:14:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joseph BraderJoseph Brader
Joseph BraderJoseph Brader
Sandy SmithSandy Smith
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

This place is great! It was my first time buying a brand new car for myself and the first time I've ever had to finance anything. Joseph Brader made sure I had exactly what I wanted in a car and got me into a 2013 Lancer GT and I couldn't be happier! If anyone is looking for a car new or used he's definitely the guy to go see!!

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eatshit1234567890
4/8/2013 9:13:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don PryorDon Pryor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Mitsubishi:

My wife and I have purchased 11 cars from the Kelly dealership. The service and sales people always treat you like family weather you are getting a car serviced or purchasing a new or used car. My salesman was Don Pryor and he never rushes you and always listens to you. The entire sales group made you feel comfortable. I highly recommend Kelly for your next car or truck. First class.

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