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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
Helpful April 25, 2024
Out of state PA consumer here took a chance and had a 2022 used Mitsubishi Outlander delivered from Ken Ganley Ohio dealership with windshield damage. The SUV minus the windshield is beautiful and I got 2022 used Mitsubishi Outlander delivered from Ken Ganley Ohio dealership with windshield damage. The SUV minus the windshield is beautiful and I got a good price. The interest rate about 7% with tier 1 credit) but that’s to be expected in the current market for many dealerships. GM Cole committed to make the windshield issue right and reimburse me for replacement. Staff named Brandon was polite and helpful throughout the buying process. and I will give 5 stars/update my review once windshield is replaced and I am reimbursed. More
by sunshine8320
Employees Worked With
GM Cole, Finance manager Brandon, Charles the internet salesman
April 21, 2024
I’m just gonna say that I think the dealership is incredibly helpful and nice. From the way I was greeted coming in the door to meeting with the service manager. There was not a single person working incredibly helpful and nice. From the way I was greeted coming in the door to meeting with the service manager. There was not a single person working in this dealership that didn’t refuse to give me the answers that I asked. Including the person who was washing my vehicle. I highly recommend this dealership to my family as well as my many friends!!!! More
by Dmpacovskysr
Employees Worked With
Charles,salesman, Matt Collura, Kenny Irons, Christian Ware
April 21, 2024
The first impression that I had received was just how friendly the team was. General manager along with the service manager were quite knowledgeable,answering all of my concerns. I have been very impress friendly the team was. General manager along with the service manager were quite knowledgeable,answering all of my concerns. I have been very impressed by the whole process of buying my vehicle. I would highly recommend this dealership to my family and friends. More
by Dmpacovskysr
Employees Worked With
Charle , Matt Collura, Kenny Irons
March 10, 2024
Great customer service and helpful service members. On a side note, if you're going to allow your employees to partake in the snacks and coffee products set out in the CUSTOMER waiting area, you may w On a side note, if you're going to allow your employees to partake in the snacks and coffee products set out in the CUSTOMER waiting area, you may want to put out enough so that actual CUSTOMERS can enjoy them along with the employees. More
by stevnmj
Employees Worked With
Jim Phillips
February 14, 2024
This dealership has the best dependable service department around. With Matt leading a great team, and with the outstanding support from Cole this dealership will thrive! department around. With Matt leading a great team, and with the outstanding support from Cole this dealership will thrive! More
by Connor.louis
Employees Worked With
Matt Collura, Jim Phillips
February 11, 2024
Great experience! The service representative, Jim Phillips, did an outstanding job and the mechanic did a superb job repairing my vehicle. I will be back for future The service representative, Jim Phillips, did an outstanding job and the mechanic did a superb job repairing my vehicle. I will be back for future repairs. More
by Bill
Employees Worked With
Jason, Mechanic 5 star rating, Neil, Mechanic 5 star rating, Matt Collura, Jim Phillips
