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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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I went to this year's Cleveland Auto Show, mainly to look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire a look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire an end of the year model. I didn't look at any of the Jeep models at the time. I then read some very good reviews about the new 2014 Grand Cherokees which were starting to become available at the dealerships. I called the closest Jeep dealership, Ganley Chrysler Dodge Jeep of Aurora, and spoke with Dan Katz. He said they had several of the 2014 models in stock and that I could check them out and take a test drive. To make a long story short, I did just that. I really enjoyed meeting Dan Katz, and within the next couple of days worked out a deal with Dan on a 2014 Jeep Grand Cherokee Limited. To me it was just as good as the more expensive foreign premium SUVs. Dan was a pleasure to work with, very low-key and "folksy" to chat with, but very professional and knowledgable. He took a lot of time to explain and demonstrate the latest high-tech features on the vehicle, including the amazing navigation system, which has proven to be invaluable on an extended Canadian trip my family and I are taking as I write this. The Jeep is very smooth, comfortable and quiet on the major highways, not to mention doing fine on the bumpier back roads, and vey good gas mileage as well, probably due to the eight-speed transmission and latest engine technology. I also want to thank Dan and the Ganley.dealership for for successfully expediting getting permanent license plates for the vehicle so I didn't have to travel across the border on temporary plates. I highly recommend the Ganley dealership and Dan Katz. More
Don Hull took the time to explain all the features of the different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did different packages in the Grand Jeep Cherokee that I was looking for and compared it to what I was trading in. He keep communications open and I did not feel pressured into making a decision. When choosing a vehicle color, he lined up all the vehicles to help me in my selection! More
I saw a SUV online thru the Ganley site that caught my interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and liste interest. I put in my information and within 10 minutes I had a call back from John Graham whom not only was informative but extremely nice and listened to what I was interested in. We set up an appointment and met. The customer service was outstanding and I didn't spent the entire day in the dealership which honestly from past experiences its a full day ordeal and that was what I was expecting . They worked hard to get me in the vehicle I wanted and within a couple hours I was driving off the lot in my new vehicle. I will always go back to Ganley for any future purchases and will always refer my friends and family to them. More
Once we knew Dodge was making the Plum Crazy for 2013 my husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my home husband contacted the closest Dodge dealer to our house. Adam called me at work and we made the purchase over the phone since I had done all my homework since October, 2013 I was ready to buy. It was a great experience not having to spend a lot of time at the actual dealer. Adam and I used e-mail to communicate and it worked out great. I picked up my beautiful Dodge Challenger and I'm on cloud 9. More
Our many visits to Aurora Chrysler Jeep for service has always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try always been very positive.... Matt Collura & his team always go of their way for us. We have called on short notice many times and they always try to fit us in.... We appreciate it and them very much.. It is always a very good experience... Thank you Matt & Team!! Sincerely, Ron & Victoria Sansom More
Don was very helpful in assisting me with the buying process of my new Dart. From the test drive, to ordering my model, to delivery, and pickup he was knowledgable and explained each process thoroughly. process of my new Dart. From the test drive, to ordering my model, to delivery, and pickup he was knowledgable and explained each process thoroughly. He also clarified details about the co-signing process and everything required for my trade in and down payment. More
Chris Grabowski is wonderful. He was able to make the impossible happen for us. We are truly greatful to Chris and his partners for giving us such a wonderful deal. They definatly have an amazing team impossible happen for us. We are truly greatful to Chris and his partners for giving us such a wonderful deal. They definatly have an amazing team at Ganley of Aurora. More
Dan Katz was friendly and prompt to come outside to greet us. We had visited Ganley of Aurora the previous Friday, May 10, 2013 walked around the lot, went inside looked at two cars (one a convertible) went us. We had visited Ganley of Aurora the previous Friday, May 10, 2013 walked around the lot, went inside looked at two cars (one a convertible) went back outside got in our car because not one person tried to assist us. We returned Saturday May 11, 2013 and Dan Katz came outside shook our hands and asked how he could help us. When he was told the cars we wanted to view he immediately secured keys for them. He took our granddaughter who is purchasing a car, for a test drive in the two cars she showed interest in. Our grandaughter put a down payment on the car of her choice and we feel positive she will drive it off the lot soon. We will highly recommend our friends to visit Ganley of Aurora and request Dan Katz as their sales representative. More
The salesman took the time to bring a new 2014 jeep directly to the showroom door and then let us sit in the car and explained all of the main features of the car. He did such a good job that we were r directly to the showroom door and then let us sit in the car and explained all of the main features of the car. He did such a good job that we were ready to buy this particular model (Jeep Overland) as long as the dealership could obtain the exterior and interior colors we wanted. It took about three days, but Ganley was able to locate the exact model we wanted with the exterior and interior colors and the options and extras we wanted. There was no high pressure salesmanship, but simply a lot of work by the salesman to get the car with everything we wanted in and on it. I found the people I dealt with at the dealership to be very reputable and easy to deal with. More
I spoke with Don Hull several times over about a month period. He was always friendly and helpful, getting back to me promptly with answers to my questions. I knew he wanted to make a sale but he never period. He was always friendly and helpful, getting back to me promptly with answers to my questions. I knew he wanted to make a sale but he never seemed pushy. He was up front with honest answers and he knows his products. I will recommend him and Ganley Chysler Aurora to friends. Great buying experience! More