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Ken Ganley Chrysler Dodge Jeep Ram Aurora

Aurora, OH

4.7
319 Reviews

161 W Garfield Rd

Aurora, OH

44202

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Showing 319 reviews

April 27, 2023

Matt and team handle the recall process with my vehicle excellent and kept me informed all the way through More

by Howeone
Recommend Dealer
Yes
Employees Worked With
Don Hull, Matt Collura
Apr 27, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

It's good to hear we were able to help. Thanks for the 5-Stars! Bj Holmes General Manager

April 13, 2023

Very nice team. Great showroom! Friendly people with very comfortable surroundings. I will be bavk. More

by Mcran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz
Apr 13, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Mcran, Glad to hear you enjoyed your time with us. See you again soon. BJ Holmes General Manager

March 31, 2023

Exceeded excellent customer service everyone one I felt with went above and beyond to make sure I left with what I wanted. More

by sms61343000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Holmes, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Thank you, thank you. BJ Holmes General Manager

March 31, 2023

This was a recall problem. Had to wait a month for parts.Was scheduled for 7:30 AM and didn't get an up date at 1:00 we asked for an ETA and 2:30 we got not quite ready yet.We c More

by Jay T Mrugacz Sr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Serafin
Apr 03, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Jay, I apologize for our team failing to update you during the repair. As you stated, there were complications and they slowed us down. Thanks for letting me know. BJ Holmes General Manager

March 28, 2023

Dennis gave great customer service, and buyers should ask for him when needing a new car More

by M_oneil25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

We appreciate the 5-Stars! BJ Holmes General Manager

March 27, 2023

Everyone was very nice and extremely helpful with all my needs. Would recommend Ken Ganley to everyone. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Austin, We're glad to hear that. Thank you. BJ Holmes GM

March 22, 2023

I worked with Dan Katz who was outstanding. I was absolutely insistent on a WHITE Jeep Renegade. He found it very quickly and we sealed the deal on Monday March 20th and completed the pickup of More

by Pam Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Pam, It's great to hear Dan and the team made it happen for you. Congrats! BJ Holmes GM

March 18, 2023

We had a great buying experience from end to end. They invested time to understand what was most important to us. The team even took time to give us a tour of their newly renovated showroom and offi More

by Dave K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Brown, Don Hull, Bobby Cruse, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Dave, Thanks for the kind words and 5-Stars! We appreciate it. BJ Holmes GM

March 06, 2023

Quick to check you in and out and comfortable location as well. Will continue to come to Ganley. More

by Kara
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Katz
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Kara, Thanks. We appreciate the 5 stars! BJ Holmes GM

February 22, 2023

Don Hull was a pleasant and knowledgeable salesman. The dealership was under expansion-renovation so the ambiance was lacking. More

by Mike K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hull, Christian Ware
Apr 01, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

Mike, We appreciate your patience with our remodel. BJ Holmes GM

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