Ken Ganley Ford Norton

Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF JOB!!! I heartily recommend TOM STANCIL to help you find your car. While trying to decide b Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF JOB!!! I heartily recommend TOM STANCIL to help you find your car. While trying to decide between 3 different models and walking back and forth across the lot checking seat comfort, head room, ease of entry, etc., I asked Tom to bring all three cars to one spot and put them side by side. He didn't roll his eyes, grimace, or give me reasons why he couldn't do it. He just smiled, said that it was a good idea, and went and drove them over. He let me climb in and out repeatedly, answered all my questions, and demonstrated the different functions and amenities of each one. There was no hurry, no pressure, and he said it was fine if I wanted to bring someone else to look at them and give me their opinion. When my car came in, he cheerfully programmed my phone,showed me all the gadgets, and again answered all my questions. He's a real gem, and if you forget how something works, just go back in and he'll explain it all again! More

I went in for an oil change and left with a new car for a price and payment I liked. Tom is very easy to communicate with and understands what you are saying. I told him what payment I wanted, and he did no price and payment I liked. Tom is very easy to communicate with and understands what you are saying. I told him what payment I wanted, and he did not try to up sell me or pull any fast tricks like some of the other dealers I have talked to. They are very upfront and honest. And the process was so fast and easy. I will be back soon because we are looking for a truck also. More

everyone I talked to before coming in was very helpful. Then when I arrived I was greeted by Mark everything was explained to me and also all that your shop has to offer. It was going to be longer so I wa Then when I arrived I was greeted by Mark everything was explained to me and also all that your shop has to offer. It was going to be longer so I was able to get a loaner car and be on my way. I was notified if I needed to be . all staff went above and beyond in customer service and I will be back. TAMELA COX More

Everytime I have questions or anything going on, Tyler is always there to help. He is a wonderful sales person, and great with keeping his word. always there to help. He is a wonderful sales person, and great with keeping his word. More

Joe was exceptional. He was friendly, compassionate and knew exactly what I was looking for. His knowledge and understanding was far beyond the above average sales consultant. He walked me thorugh every s knew exactly what I was looking for. His knowledge and understanding was far beyond the above average sales consultant. He walked me thorugh every step and explained any and all details and answered my questions clearly. Joe helped me reach my goal of a new vehicle with expertise. I will recommend family and friends to go to Ganley Ford for all their purchases. Joe is...in my book, "the sprinkles on my sundae". Thank you Ganley. More

I was looking for a new car because in all my 16 years of driving I have never owned or even drove a new car. But as soon as I walked into the shop everyone was real friendly and I felt like family. When I w driving I have never owned or even drove a new car. But as soon as I walked into the shop everyone was real friendly and I felt like family. When I was introduced to Joe I knew I wasn't going home without a newer car than what I drove in with. He knew exactly what I was looking for and what I wanted. I also felt no pressure to even purchase one. I would recommend Ganley ford to anyone that I know who needs a car new or used because I know they will walk out of there happy and a smile on their face. After I had the car for a few weeks, I heard a noise coming from the heater fan when I turned it on. I called Joe and explained to him what I was hearing and he said to bring it in. So when I took my car to the service department they told me it was going to take a day to fix, so they gave me a loaner car until mine was done. More

Denny Lebar (sales consultant) helped us trade in our old Ford for a new 2014 four-wheel drive and explained why this would be a better fit for our our driving needs. He took time to find us the what we wan Ford for a new 2014 four-wheel drive and explained why this would be a better fit for our our driving needs. He took time to find us the what we wanted even though it was not on the lot at that time. We have dealt with Ganley Ford in the past, from buying new vehicles to service repair and have always been impressed with all there staff. More

I have been searching for a good used vehicle. Though I haven't purchased one yet I must say that the warm welcome and knowledgeable sales staff I have encountered so far make me know where I will most lik haven't purchased one yet I must say that the warm welcome and knowledgeable sales staff I have encountered so far make me know where I will most likely buy my next car. More

Overall great experience. My husband and I felt comfortable with our salesman, and are very happy with our purchase. I really love my new Ford Escape. comfortable with our salesman, and are very happy with our purchase. I really love my new Ford Escape. More