Ken Ganley Ford Parma

Very helpful . I went into this dealer just trying to buy a new car within a budget I had set. They went above and beyond to help me meet that goal. It all started w I went into this dealer just trying to buy a new car within a budget I had set. They went above and beyond to help me meet that goal. It all started with a text and moved on to meeting with several friendly people who helped through the whole process until I drove away with my FIRST Ford. They did a great job helping me after I was car shopping for a month. More

Wonderful Service We had a very satisfying experience at Ganely Ford West. It was fast and Pam was extremely knowledgable about the car we leased. She was also traini We had a very satisfying experience at Ganely Ford West. It was fast and Pam was extremely knowledgable about the car we leased. She was also training Alex. More

Broken promises They won't honor a price they quoted me just a few days ago. After quoting the price I said it was higher than a competitive quote and was first told They won't honor a price they quoted me just a few days ago. After quoting the price I said it was higher than a competitive quote and was first told by a manager they would match it then was told a couple hours later by a salesman they would beat it. Now they won't do either. I feel like I'm being played! This is not good business practice. All they have to do is beat the price like they said they would and I will be there with a check. Just got a call from the general manager who was very rude. More

Absolutely Amazing Experience Katrina was amazing, and made my experience at Ganley absolutely wonderful. I never thought buying a car would be as pleasant of an experience as it w Katrina was amazing, and made my experience at Ganley absolutely wonderful. I never thought buying a car would be as pleasant of an experience as it was. Katrina was very helpful, and worked hard to get me into the car that I wanted and at a price I could afford. I appreciate all the she did, and all the hardwork she put in to make this all possible. Everyone that I had dealt with there were absolutely wonderful. I definitely recommend buying/leasing a vehicle from here, and I recommend speaking with Katrina and going through her. She was great, helpful, and very vibrant and positive. More

Thank goodness for good friends. After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Than After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Thank you Ganley! More

THE BEST CAR PURCHASE EXPERIENCE Katrina our sales woman was so awesome! She was very thorough in explaining our options and helping us get the best deal. The finance gal was very pro Katrina our sales woman was so awesome! She was very thorough in explaining our options and helping us get the best deal. The finance gal was very professional and informative as well. The transaction was fast and efficient! Everyone there was so friendly and I just can't say enough about how smooth this purchase went. Was so AWESOME!!!!! -Colleen More

GREAT What a wonderful staff you have there! My sales associate Michael was absolutely the most patient person I have ever met! Literally spent hours with What a wonderful staff you have there! My sales associate Michael was absolutely the most patient person I have ever met! Literally spent hours with me while I test drove several used vehicles. Was able to answer all questions and in the end, got the me set up in the vehicle I had originally came in to test drive. And Ruth (not sure what her title is) was great! Your staff is like talking with a family member opposed to someone just trying to sell a car off the lot. Hopefully we have the car for many years. And I will definitely let my friends and family know where to go and who to see when looking for their next vehicle, whether it be new or used. When in the market for our next Ford, I will definitely come to Ganley first. More

Review They were very hospitable. They will work with you, very good service. I will definitely be referring friends and family to this dealership, and I kno They were very hospitable. They will work with you, very good service. I will definitely be referring friends and family to this dealership, and I know they won't regret it because I don't. More

New Ford Escape Great customer service, and the team went above and beyond my expectations! From the sales person to the finance person, and the person making sure a Great customer service, and the team went above and beyond my expectations! From the sales person to the finance person, and the person making sure all the paper work was done correctly, I had a smile on my face all day. I love my new car, and thank you for making these experience enjoyable. More