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Ken Ganley Ford Parma
Parma, OH
2,254 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,254 reviews
May 02, 2016
Attentive My wife and I walked into Ganley dealership with the idea of buying a Ford Explorer. Scott was very patient and went through multiple options and soug My wife and I walked into Ganley dealership with the idea of buying a Ford Explorer. Scott was very patient and went through multiple options and sought out any discounts that could be had. Overall, we are extremely satisfied with the sales team at Ganley. More
by Sskelly8
Employees Worked With
Scott Frye
Helpful April 10, 2016
Very nice place My experience at the dealership was very good. The staff was nice and place was clean, everyone was helpful and my salesmen Matt was great. He answere My experience at the dealership was very good. The staff was nice and place was clean, everyone was helpful and my salesmen Matt was great. He answered all my questions and went over the car I purchased. Overall the dealership was a 5 star I would suggest this dealership to friends and family. More
by Bikerboy
Employees Worked With
Matt
April 05, 2016
I Love This Dealership If you want excellent service, knowledgeable salesman and no pressure this is the place to go. I have dealt with this dealership many times and have b If you want excellent service, knowledgeable salesman and no pressure this is the place to go. I have dealt with this dealership many times and have been satisfied with all of my purchases. Scott Frye was very knowledgeable, easy to work with and I got the car I wanted. Robert Brown is also a great person to work with. Very Satisfied. More
by Happy Customer
Employees Worked With
Robert Brown, Scott Frye
April 02, 2016
The invisible customer My son was getting his truck looked at while that was going on we decided to look at new cars. I noticed there were a lot of available salesm My son was getting his truck looked at while that was going on we decided to look at new cars. I noticed there were a lot of available salesman but no one wanted to help. We walked around for a half an hour inside and outside of the showroom. And, if that wasn't bad enough his truck is still broke I guess it takes a long time to get parts.. Was told no loner was available and just to pickup his truck as long as he didn't drive to Florida he would be OK. We are getting close to the two weeks mark and still broken. If ganley ford knew how many cars I have bought from ganley subaru. So yes I am a customer. So my opinion find another ford dealeship. More
by G
Employees Worked With
Frank
March 22, 2016
REALLY HAPPY Scott,Robert brown and Shirley really helped make this a really good experience great team work.truck was really clean and Scott Frye explained things Scott,Robert brown and Shirley really helped make this a really good experience great team work.truck was really clean and Scott Frye explained things well. More
by jeff whoolery
Employees Worked With
Lisy was great also
March 22, 2016
buying a car buying a new car is about as much fun as root canel. finally after visiting 4 dealerships. and 2 to ganly ford west iwas able to get a saleman to work buying a new car is about as much fun as root canel. finally after visiting 4 dealerships. and 2 to ganly ford west iwas able to get a saleman to work with me.. Ed schurdell. good product knowledge and patience. salesmanager also flexable. we got it done. More
by no idea what you are requiring
Employees Worked With
Ed Schurdell
March 18, 2016
Wonderful Experience I really felt comfortable at Ganley Ford West. There was no hassle when turning my mother's lease vehicle after she past away last year. I made my min I really felt comfortable at Ganley Ford West. There was no hassle when turning my mother's lease vehicle after she past away last year. I made my mind up to purchase/lease my next vehicle. Everyone was very helpful in my decision making, no pressure. Thank you another satisfied customer! More
by Kim0057
March 01, 2016
EXCELLENCE Mark Rezzaro and Morgan Didonna over at Ganley Ford West helped our family find a 2010 Grand Caravan with LOW mileage that was just perfect for our fa Mark Rezzaro and Morgan Didonna over at Ganley Ford West helped our family find a 2010 Grand Caravan with LOW mileage that was just perfect for our family! Finding a vehicle can be a big headache, but THANKS to the wonder staff at Ganley Ford West who made our experience nothing but wonderful!!! I greatly appreciate the time that Mark and Morgan put forth on finding a vehicle. They listened to every detail about what we wanted in a vehicle and they went above and beyond to make sure we found everything we asked for. Our family found a new dealership. See you guys in three years!! Thank you again to our new friends at Ganley Ford West!!!! Jessica & Jose More
by Jessica31
Employees Worked With
Mark Rezzaro & Morgan Didonna
February 15, 2016
Best experience ever We were in and out of the dealership in just a few hours with a brand new 2016 Ford Escape. Couldn't be happier with our salesman Mark S. Thank you to We were in and out of the dealership in just a few hours with a brand new 2016 Ford Escape. Couldn't be happier with our salesman Mark S. Thank you to everyone at Hanley ford west. More
by Weldonm
Employees Worked With
Mark Spaziani
February 04, 2016
Short and sweet I'm a bit leary of big car chains but Ganley was a huge surprise. The whole buying process took around two hours and no stone was left unturned. The c I'm a bit leary of big car chains but Ganley was a huge surprise. The whole buying process took around two hours and no stone was left unturned. The car salesman was not overly aggressive and the finance manager was very pleasant. Will definitely buy from them again. More
by ashleylov
Employees Worked With
Morgan Didonna, Mark Spaziani
