Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,184 Reviews of Ken Ganley Ford Parma - Service Center
Did fast efficient service on recall item. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. More
Excellent service as usual, took of vehicle service and recall in a timely manner. Always very consistent with service that is why I return time and time again recall in a timely manner. Always very consistent with service that is why I return time and time again More
work was done on time very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. More
The person I dealt with was very professional and knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. More
ford escape service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service everytime More
Timely and efficient Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children in tow. As quickly as we were checked in, we were right back out. They even included a car wash! Thanks Nick, to you and your posse! More
Nick listens and truly cares about servicing my vehicle right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. More
The service at Ganley is top notch. They are super quick & efficient,always smiling friendly faces. Definitely recommend sales and service at Ganley Ford West! & efficient,always smiling friendly faces. Definitely recommend sales and service at Ganley Ford West! More
I appreciate the quick service that received when I appreciate the quick service that received when getting my oil changed! I also love the warm smiles and friendly atmosphere! Thank you much! C I appreciate the quick service that received when getting my oil changed! I also love the warm smiles and friendly atmosphere! Thank you much! Chennille More
Went in for an oil change. From the service writers to the time it took to complete the task was great. The only thing I think some one missed was my rotation of the tires. I used my Ford Pass credit to p the time it took to complete the task was great. The only thing I think some one missed was my rotation of the tires. I used my Ford Pass credit to pay for it. The rotation was suppose to been included in the price. Maybe just an over site. I still need my tires rotated tbuogh. More