While I still loved out sales experience, the service center is really letting the sales experience down. The day we bought our car, it had a flat tire (before we ever drove it), so they kept it a day to fix it. But it was flat again within a few days. They tried to fix it again, but within a week, I had to take it in a THIRD time to try and get the flat fixed. Now I'm being told it's the WHEEL that's corroded and not the tire that's bad, so I'll have to shell out $400-$500 more dollars on a 2-year-old 20k miles car.
I bought a new car because my last one was constantly in the shop. Now this one has been, too. :-( This has been a very, very terrible experience with customer service, and I'm disappointed in the quality of goods Ken Garff sold me.
Because of the constant let downs from the service center, it's unlikely I will ever return to this dealership, even though I loved the sales experience.
I Recommend This Dealer:
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