Read Reviews Ken Garff Ford

Ken Garff Ford

Ken Garff Ford

597 E 1000 S
American Fork, Utah 84003


Sales: (801) 763-6800
Service: (801) 763-6800
Parts: (801) 763-6800

Ken Garff Ford
Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 73 reviews

4.9

4.9 out of 5

141 lifetime reviews

Ken Garff Ford

Most Reviewed Employees

  • Kyle CampbellKyle Campbell
    Certified Sales Associate
    2 reviews
  • Brent BuhlerBrent Buhler
    Sales Manager
    1 review
  • Jim ElliottJim Elliott
    Certified Sales Associate
    1 review
  • Paula JamesPaula James
    Certified Sales Associate
    1 review
  • Steve EastmanSteve Eastman
    Certified Sales Associate
    1 review
  • Mark InglebyMark Ingleby
    Finance Manager
    0 review
  • Kendall CochraneKendall Cochrane
    Certified Sales Associate
    0 review
  • Justin MylorieJustin Mylorie
    Certified Sales Associate
    0 review
  • Clayton ZakClayton Zak
    Certified Sales Associate
    0 review
  • Carl JohnsonCarl Johnson
    Certified Sales Associate
    0 review
View All Employees

Cars For Sale by this Dealer

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Certified: Ken Garff Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ken Garff Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Our Amenities

nicca43
3/13/2013 1:09:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Elliott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

Jim's vast knowledge was impeccably informational. His down to earth personality made for a relaxing experience while purchasing my 2013 Ford Escape. I highly recommend Mr. Elliott assisting you in the purchase of you new or used Ford vehicles. I'll be returning to him regarding all future purchases.

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JimElliott
3/13/2013 1:05:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim ElliottJim Elliott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

Jim is a super great salesman, you need to go buy your next truck from Jim, they made it real easy and fast to get are new truck. The Garff team is amazing to work with, we will be back to get are next car from Jim, The sales manager Bob is the bomb.

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mayer7795
3/12/2013 10:23:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don Gressmen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

Was able to get the car that we wanted and the price we wanted. It was a non pressure sale. Great dealership and sales/finance staff.

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Gingerman76
2/9/2013 6:41:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig Schumann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

I originally came in for a used Ford Focus. As my first time buying a car from a dealer, I was understandably nervous. Unfortunately the car I was originally looking at was sold, but Craig worked with me to find another car. We ended up stirking a deal for a brand new 2013 Ford Focus with heated seat and more options then I ever expected for ONLY $5 more a month then I was going to pay on the used car!!! I will be recommending Ken Garff Ford and their salesman Craig Schumann to all my friends and family!!!

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shane8dana
12/17/2012 7:23:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brent BuhlerBrent Buhler
Kyle CampbellKyle Campbell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

All of the associates were very helpful with any questions we had and tried their hardest to get us out of there in a timely manner. It was a great experience for us!

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ferfermama
12/3/2012 6:56:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig Schumann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

Craig Schumann was a wonderful salesman, such a great help. We weren't planning to get a car that day but there was not reason to not get one, such a great deal and it was the perfect car! We highly recommend that everyone go see Craig when buying a new car!

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sunsidemountain
10/8/2012 11:13:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob Welcker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

My salesman was great to work with. He listened to my what I was looking for and gave me the appropriate options. My complete sales experience was easy and hassle free. I will be going back to Rob for my further truck purchases.

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klucky
10/5/2012 12:17:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Welcker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

I went into the ford dealership to purchase a new vehicle. When I walked into the showroom I was very impressed with the overall atmosphere and feeling. My salesman Robert Welcker treated me with respect and was so polite. He took the time to answer my questions and helped me to find the best vehicle to fit my needs. His manager Bob Morgan was also very professional and made me feel like I was important. Together Rob and Bob took the best care of me. I will definetly be back and tell other people about my experience there.

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Denise Welcker
10/2/2012 11:25:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob Welcker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

Rob was was awesome! He really took the time help me out! My f150 is great! Thanks it was a great experience and I will be back for another one

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amystephens
9/6/2012 10:45:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve EastmanSteve Eastman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Garff Ford:

I am completely satisfied with the service I received from this dealership. Steve Eastman was very helpful, friendly, and honest. He was able to quickly find what I was looking for. So far I love my purchase!

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Reviews 11-20 >>