Ken Garff Ford

Ken Garff Ford
597 E 1000 S
American Fork, Utah 84003

Sales: (801) 763-6800
Service: (801) 763-6800
Parts: (801) 763-6800

Manufacturer: Ford


Most Reviewed Employees
Jim Elliott Jim Elliott
Certified Sales Associate
Alan Empey Alan Empey
Certified Sales Associate
Paula James Paula James
Certified Sales Associate
Justin Mylorie Justin Mylorie
Certified Sales Associate
Shelton Heath Shelton Heath
Finance Manager
Kyle Campbell Kyle Campbell
Certified Sales Associate
Nate Holzapfel Nate Holzapfel
Certified Sales Associate
Carl Johnson Carl Johnson
Certified Sales Associate
Brent Buhler Brent Buhler
Sales Manager
Clayton Zak Clayton Zak
Certified Sales Associate
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
125 Reviews
Ken Garff Ford

Overall Score: 5 Star Rating4.9





About Ken Garff Ford
Certified: Ken Garff Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ken Garff Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



nespy06
2/3/2012 1:00:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Paula James

My Review of Ken Garff Ford:
This was the BEST car sale ever!! Paula was fantastic in every way! Quick deal and she even delivered the car to me! I would recommend Ken Garff and Paula to anyone looking for a new car! Thanks again Paula!

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loli
12/8/2011 1:45:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Eastman

My Review of Ken Garff Ford:
Your salesman, Steve told me about your Ken Garff special on tires, turns out it was a great deal! Had a great experience, will b sure to tell my friends.

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demonic13
11/23/2011 10:01:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr. Jim Elliott

My Review of Ken Garff Ford:
Mr. Elliott was very friendly was wanting to help as much as possible. He also knew his job and was able to answer all questions asked without much of a sweat. He even was very supportive in what we were looking for and did what ever he could to find the right vehicle that I was looking for. I would willing recommend him to any of my peers.

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Stonebanker
11/18/2011 1:12:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Eastman

My Review of Ken Garff Ford:
I found Steve to be not only very knowledgeable, but was able to find me just the truck I was looking for at the price I was interested in. Simply amazing! Thank you again, Steve!

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tasmay
11/8/2011 2:22:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate and Zach

My Review of Ken Garff Ford:
After searching for a F350 Superduty for 5 years I finally found the one I wanted and it was at Garff Ford. Never experienced buying online and out of state before, so I wasn't sure what to expect and was a little cautious. After speaking with Nate regarding the truch and not even being able to see the truck online yet he sent photo's of the truck while it was being inspected and on the rack. After seeing the photo's and speaking with Nate I made the decision to purchase and the price was lower then I expected. The whole experience was extremely easy and not once did I ever feel pressure to buy. Nate always made a conscientious effort to respond to my questions regarding the truck and this was the simplest and quickest auto purchase I have ever gone through. The truck is immaculate and has everything and then sum. I would recommend Garff Ford and specifically Nate and Zach if you want an easy no hassle auto purchase.

California Dave

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Ann Smith
11/7/2011 1:23:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate and Zach

My Review of Ken Garff Ford:
I highly recommend Ken Garff Ford in American Fork. I had contacts from Nate by email long before I went to the dealership. He did not pressure me and was very helpful in my choice for a car. There were problems getting the exact car that I wanted so Zach and Nate worked on that for about 3 weeks. Then I ordered the car I wanted with the help of Nate. He was in contact with me throughout the whole process and was great to work with. Nate was always honest with me and my husband and very friendly. We have already recommended this dealership to others.

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dmhealey
10/31/2011 10:05:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Holzapfel

My Review of Ken Garff Ford:
Nate was very accomodating to our schedule in coming to see the car. He also allowed us to drive the car up to our mechanic in Salt Lake to have it checked out. We made an offer that was lower than the asking price and we didn't have to wait a long time to have our offer accepted. He didn't try to barter, just accepted the offer. We feel we got a great car at a great price and had a great experience.
Patrick & Diane Healey

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Jclem76
10/30/2011 3:47:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nathan & Justin

My Review of Ken Garff Ford:
Shopped around and this was definitely the lowest price. I was able to do most of the leg work and preliminary negotiating over the phone which is very helpful for busy people. Staff was willing to locate and work on price of any vehicle I wanted. As good of experience you can have buying a car.

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Bleazard
10/26/2011 10:31:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Holzapfel

My Review of Ken Garff Ford:
Nate was upfront and honest and I was extremely happy with him. There were no surprises and the price was fair, and the trade-in was fair. It was a very good car buying experience. I also appreciated them clearly stating all the manufacturers rebates upfront and without hassle, and they were the only dealer where these rebates were clearly stated on the internet.

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lincolnfamily4
10/25/2011 3:50:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Holzapfel

My Review of Ken Garff Ford:
Bought a used car sight unseen from Nate Holzapfel over the internet / phone.
It was very accurately described, which is the most important thing for internet sales in my mind.
I would definitely recommend him to anyone.

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Reviews 11-20 >>