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Ken Garff Hyundai Southtowne
Sandy, UT
345 Reviews
At Ken Garff Hyundai Southtowne
We Hear You
You might expect a car company’s top priority to be cars, but not at Ken Garff Hyundai Southtowne. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
September 16, 2012
I liked the fact that they were not high pressure selling agents, very patient and willing to accommodate me on my schedule. Most importantly, I felt that they were honest. agents, very patient and willing to accommodate me on my schedule. Most importantly, I felt that they were honest. More
by cicirod
Employees Worked With
cecelia swainston, Al Holtz
Helpful September 14, 2012
Great! I called the day before and set up an appointment. They we ready for me when I got to the service departmentand they were finished before I expected. The employees were very nice. Car r appointment. They we ready for me when I got to the service departmentand they were finished before I expected. The employees were very nice. Car runs great. More
by sharon.hinckley1
Employees Worked With
David Kelly
September 14, 2012
I was have a problem with my sonata yesterday. i took it to the dealership it was purchased from. the service person picked up his computer pad and scaned in my car info. i said i would not all was start to the dealership it was purchased from. the service person picked up his computer pad and scaned in my car info. i said i would not all was start oh i sounds like its the battery. we can prorate you one. i asked if they could do it then oh no we have 8 cars ahead of you. i use my car for work. i needed it done then. i told him i would just go to another the other dealership. i went to a autoparts store. purchase a new battery? the car still would not start. i called Tyler at Riverton hyundai service department. he said that i sounds like its the starter he told me to call roadside assistant he gave me the number. he told me they could get my car in the morning (today) tow company got to me within 20 min. not the 40min i was first quoted Tyler called me a little after 7 this morning to get more info. he called me back about 10 and said that my car was done it was the starter motor. Thank you Riverton hyundai service department J H. More
by jill.a.horrocks
Employees Worked With
Tyler Jones, David Kelly, Preston Jeppesen, Dustin Stowe
July 28, 2012
bought a car a year ago they said they would clean out the smoke smell and touch up the paint, they did not do either, almost a year later my remote door opener died on me so i tried to use my key and it the smoke smell and touch up the paint, they did not do either, almost a year later my remote door opener died on me so i tried to use my key and it did not work on the door or the trunk lock, was out of cell phone service so had to wait for a ride and go find a new battery for my remote door opener, then get a ride back to be able to get into my car the key works in the ignition but not the door or trunk, how can a dearship sell a car to somebody with out proper keys. Noel Cook More
by noelcook
Employees Worked With
sales used cars
May 03, 2012
Worst dealership I have ever had the displeasure of dealing with. After making a purchase of a brand new vehicle the "care'...lol immediately ceased. I made a purchase and had to wait for the car to ge dealing with. After making a purchase of a brand new vehicle the "care'...lol immediately ceased. I made a purchase and had to wait for the car to get here. They were very good at accepting my down payment and not returning my calls. Some calls to this day have not been returned from more than 3 weeks ago. They made me feel like they were doing me a favor by letting me purchase a car from them. They also informed me that "the dealership" was going to eat the transportation charge for the car having to be shipped here from another state, which i think they shouldn't have even mentioned.....once again trying to make me feel privileged to be able to do business with them i assume. You would think after spending $42,000 at a dealership that they would bend over backwards and do anything in their power to help you...apparently not. I have purchased many cars in the past and have never been treated like this before by any place for any reason, especially when spending this large of a sum of money. "Building lasting relationships"? I think not riverton, you have done quite the opposite. I WILL NEVER recommend this dealership to anybody, unless you are looking to get screwed over, or only if you want attention when you're out looking on the lot and then never again. If you enjoy being treated like trash or less after the sale is made then look no further, riverton mitsubishi is the dealership for you. On the other hand if you would like a nice pleasurable car buying experience then run don't walk as fast as you can away from riverton. More
by Siccest1
Employees Worked With
Manager Mo
