Ken Garff Mercedes-Benz of Salt Lake City

Great Service Experience! We had our 2013 Mercedes-Benz GL450 in for it's annual service recently and were treated so well. Our experience from the time we purchased this vehi We had our 2013 Mercedes-Benz GL450 in for it's annual service recently and were treated so well. Our experience from the time we purchased this vehicle has been by far the best we've ever had. The sales department always treats us like family and the service department (specifically Sean Roberts) is so respectful of our busy schedule! Thanks again Mercedes-Benz of Salt Lake, such a nice place to do business! More

New car purchase We were in the market for a new car, and looked at the Mercedes as a last stop. After looking at the new 2015, we found the car we truly loved. We met We were in the market for a new car, and looked at the Mercedes as a last stop. After looking at the new 2015, we found the car we truly loved. We met LaNett, she showed us all the features of the car we were interested in, provided information regarding custom ordering so we could have one with our preferences, and worked with us through our trade-in and special requests. We now have our beautiful new car! We found the process: selecting, ordering, purchasing, and dealing with the service department easy and friendly. No pressure ever, just treated us as old friends. We are very happy with our Mercedes C300. We would definitely recommend them to anyone looking for a fair and honest dealership. Dennis and Donna S. More

Friendly service experience I went in without an appointment for an engine light in my C300. Jordan, my service advisor, did everything he could to get my car and have it checked I went in without an appointment for an engine light in my C300. Jordan, my service advisor, did everything he could to get my car and have it checked even though they were busy. The mechanic was quick and precise, and gave me an overview of what caused the problem. They were friendly and very professional in my time of need. Thank Jordan and Mercedes for your great service. More

Great Experience! This was the best and easiest car experience we have ever had. We worked with Dave and Scott Olson from start to finish--no hand-off or waiting. The This was the best and easiest car experience we have ever had. We worked with Dave and Scott Olson from start to finish--no hand-off or waiting. The enthusiasm, passion & knowledge for their products made the process fun and seamless. The price was very fair and above board which we greatly appreciate. We had a great introduction/explanation of the vehicle and, of course, love the car. Steve & Claire More

Great Experience! I love this dealership! I worked with Dave and LaNette Franchow and they are both great! They went above and beyond to find me the right vehicle at t I love this dealership! I worked with Dave and LaNette Franchow and they are both great! They went above and beyond to find me the right vehicle at the right price! They were extremely passionate about making sure i was 100% taken care of. I never once felt like they were trying any "car salesman" techniques to get me to buy. They made sure that i was aware of what i was getting into and helped me ever step of the way! I will definitely come back to them for my next car. I would refer anyone to visit them for a great car buying experience! Thanks, Braylyn Tafolla More

First Mercedes! I worked with Lanett Franchow in sales on the purchase of my new Mercedes CLA 250. This was my first Mercedes. She was cooperative, helpful, patient I worked with Lanett Franchow in sales on the purchase of my new Mercedes CLA 250. This was my first Mercedes. She was cooperative, helpful, patient and willing to negotiate. Quite frankly, because I was buying an entry level model I didn't think my husband and I would be treated that great. Lanett treated us like her best, repeat customer! More

Great Dealership, Best Car Buying Experience Ever! Of all my car buying experiences, the purchase of our GL450 was by far the easiest and most enjoyable. We were helped by Cameron Egan (salesperson) a Of all my car buying experiences, the purchase of our GL450 was by far the easiest and most enjoyable. We were helped by Cameron Egan (salesperson) and enjoyed his concern for our wants and needs. Cameron allowed us to move at our pace and never came across as being pushy. Once we decided on the GL450, there was little time spent negotiating what we felt was a fair price. We will continue to recommend this dealership and their sales team to anyone who is in the market for a new vehicle. More

Willing to go the extra mile! LaNette worked very diligently to find us a vehicle. We consulted with her over the phone, since we are out-of-state customers, and were very happy wi LaNette worked very diligently to find us a vehicle. We consulted with her over the phone, since we are out-of-state customers, and were very happy with the time and effort she took with us! I would recommend her to anyone looking to purchase a vehicle; she will do all she can to help!! Thanks, Kendra Kellhofer More

We were treated wonderfully!! This dealership is great!!! LaNette Franchow is more than a sales person we consider her a dear friend, who is always willing to go above and beyond This dealership is great!!! LaNette Franchow is more than a sales person we consider her a dear friend, who is always willing to go above and beyond for us. We have recommended her and this dealership to anyone we know who is looking for a vehicle. Kudos to LaNette, she is a shining star in the world of salespeople! Not to mention how vast her knowledge and experience are and how professionally she treats her clients. Looking forward to our next vehicle! Thanks, Larry and Barbara Crowell More