Ken Garff Volkswagen Gilbert
Gilbert, AZ
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We have been in the market for a used car for our daughter...first car. Had a budget and price in mind. Had looked at several private sellers with bad results. Decided to stop by this dealership j daughter...first car. Had a budget and price in mind. Had looked at several private sellers with bad results. Decided to stop by this dealership just see what they had. Saw a few used cars with Patrick that did not fit what we wanted for quality and price. Left with a note that we would be back to see one of the vehicles as a possibility, but knew it was most likely out of our price range. Patrick called the following day to let us know that he had just received a trade in that might work out. We came by the next day with our daughter in hand and the car appeared to be a good fit both on price and quality. We left asking that they do their typical check up on it and work on some cosmetic items. They did and we returned and decided it was the right car. We worked on the price a bit and came to an acceptable agreement. Sales, management and financing (our final processing since we did a cash deal) were professional and effective. Great visit that will result in a return to this dealership for further vehicle purchases. More
I was never treated like this in my life. after conversations on the phone and going in My salesperson had nothing to say. Then the sales manager and I had a conversation, that went south. The next conversations on the phone and going in My salesperson had nothing to say. Then the sales manager and I had a conversation, that went south. The next day I called asked for the general manager I was told he was on another call and he would call me back. I then recieved a call from the General manager. He said his name and I said who he then repeated his name and told me he was the general manager. I then explained him my story and after all that he said that is not all true and he was the sales manager that talked to me yesterday. Wow!!!!! let's add insult to further be little me!!!! He explained that he is not only a sales manager but also the general manager and also partners in the dealership. I had ended this conversation with don't call,don't email or contact me ever again and to pass it along to his staff!!!! "Side note this was a cash deal on a used car!!!!! More
I walked in there on opening day, with a long shot hope of trading my 05 Ford Taurus in for an 11 Jetta. I had been to several dealerships before, only to hear that I am too far upside down on my Taurus. I of trading my 05 Ford Taurus in for an 11 Jetta. I had been to several dealerships before, only to hear that I am too far upside down on my Taurus. I even went to the other VW dealership in town and walked away VERY unhappy with how I was treated. I didn't have high expectations of leaving in a new car when I pulled up but I figured it was worth a try. From the minute I walked in the door everything just went better than any dealership experience I have ever had. Everyone was friendly and more than happy to show me around the new facility and answer any questions that I had. I sat down with John Vaccaro and told him my story, and what I could afford. We looked out on the lot and I found the car I wanted and came back inside to work the numbers. I still figured I'd be driving away in my old car when all was said and done, but when he got back he told me that they were able to do exactly what I wanted. There was no haggling, and no bickering over details. I was shocked! It was as if I was in a weird dream where buying a new car is actually easy. I know it sounds crazy, but I am in love with this dealership. It takes a lot to get me excited about car dealers, but San Tan VW is an excellent place with excellent people. I would definitely recommend San Tan VW to anyone looking to buy a new car. More
San tan vw and their staff made my car buying experience enjoyable and easy. They also have the most competitive pricing and interest rates in town. There new facility is a must see its beautiful! There enjoyable and easy. They also have the most competitive pricing and interest rates in town. There new facility is a must see its beautiful! There staff is very vw knowledgeable. If you are needing a new or used car I highly recommend you go to san tan vw for your purchase. I can't wait until my first service appointment. More