Ken Grody Ford #1 San Diego Ford Dealer - Service Center

effecient knew exactly what i wanted and got it done quickly. Explained the work that it would be done and the approximate time it would be finished knew exactly what i wanted and got it done quickly. Explained the work that it would be done and the approximate time it would be finished More

very prompt I made my appointment for an oil change special. Chad checked me in, he was very friendly and it didn't take very long. I was called on my phone whe I made my appointment for an oil change special. Chad checked me in, he was very friendly and it didn't take very long. I was called on my phone when it was ready. Excellent job! More

Very Quick and efficient service Very friendly people who went out of their way to complete the job quickly and efficiently. It was very easy to check out and they had my car brought Very friendly people who went out of their way to complete the job quickly and efficiently. It was very easy to check out and they had my car brought back ready to go. Thank you More

Experience was good. I was definitely satisfied with the servicing of my 2014 F-150 truck under the supervision of Dennis Ziegler and will schedule my next service at your I was definitely satisfied with the servicing of my 2014 F-150 truck under the supervision of Dennis Ziegler and will schedule my next service at your facility in the future. Dennis kept me informed and made sure my concerns were addressed immediately. He also took care of a "My Key" issue that Escondido Ford would not discuss. My only issue would be that the time I scheduled was extremely busy (10am on a Friday) and I found entering the service line was a little chaotic. More

helpful staff The staff at Ken Grody were friendly and knowledgeable. They made my visit comfortable. I had my fusion in the service dept. for a recall and the job The staff at Ken Grody were friendly and knowledgeable. They made my visit comfortable. I had my fusion in the service dept. for a recall and the job was completed in a timely fashion. I worked with Hector that informed me all the way on what was necessary for the repair. I would recommend the service department to my friends. Thanks Kyle More

Service Visit My service appointment was at 7:30 and I was done by 9:00, quick service and nice people, plus coffee and donuts. The waiting area is clean and good t My service appointment was at 7:30 and I was done by 9:00, quick service and nice people, plus coffee and donuts. The waiting area is clean and good television. More

Chad has always been personable, informative and efficient . We bought our F150 3 yrs ago and received red carpet service from Robert Winter. We have since then only taken our truck to Ken Grody, Chad, The servi We bought our F150 3 yrs ago and received red carpet service from Robert Winter. We have since then only taken our truck to Ken Grody, Chad, The service has always been impeccable . Thank you More

Great Service The team at Ken Grody are so helpful and friendly. Bob Nellesen was awesome - very friendly and helpful. Everything was done quickly and exceeded my The team at Ken Grody are so helpful and friendly. Bob Nellesen was awesome - very friendly and helpful. Everything was done quickly and exceeded my expectations. More

i had a great experience Chad does a great job of communicating with me, he also gets my service done fast & efficient. usually in less than one day. He goes the extra mile Chad does a great job of communicating with me, he also gets my service done fast & efficient. usually in less than one day. He goes the extra mile, when i need something. More

service visit problem I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. More