Kendall Ford of Wasilla

I am not an easy customer to please. I ask a lot of questions and expect the sales person to be very knowledgeable about the vehicle I am looking for. By chance, my wife and I had the gr I ask a lot of questions and expect the sales person to be very knowledgeable about the vehicle I am looking for. By chance, my wife and I had the great fortune to connect with Bruce Olmeim. He is patient, congenial, and thoroughly knowledgeable about Ford F-150s. Even though the search for my F-150 took some three months, I never felt any pressure to purchase a vehicle. For me, the most uncomfortable element in purchasing a vehicle is always the price negotiation. I am pleased to say the negotiation did not take a lot of time and I was quite satisfied with the purchase. From my perspective, Kendall Ford cannot ask for a better salesman. My wife and I additionally met with, Jessie Dietz, a Finance Manager to complete the purchase. She is also another Kendall Ford gem. Financing was not an issue, because I traded in a vehicle and paid cash/check for the remaining cost. Jessie also thoroughly knew and clearly explained every detail about additional warranty options. Of absolutely no discredit to her, I was tempted, but I did not purchase any of the warranty options. I have always been willing to take the risk. Note: I gave Bruce and Jessie each a jar of blueberry jam that my wife and I picked and processed. We would certainly not have done that unless we thought very highly of them. More

William (sales) and Sebastian (finance) were very helpful, as was the sales manager. We found a small factory issue with the vehicle I purchased before we left the lot. They could have told me oh helpful, as was the sales manager. We found a small factory issue with the vehicle I purchased before we left the lot. They could have told me oh well and sent me on my way but they went and made sure make the situation right. I would definitely purchase from them again. More

Wonderful, a non-pressure experience, explain an answer all questions, finances explain all options, interest rates. Please test out a Kendall Ford you will not be disappointed. Great staff, finances depar all questions, finances explain all options, interest rates. Please test out a Kendall Ford you will not be disappointed. Great staff, finances department, tech support, auto mechanic trained & certified yearly you rest assure your needs will be satisfied. More

Warm, welcoming and willing to work out a proper deal that would make anyone happy that would make anyone happy More

Excellent service! My experience was great. I worked with Brittanie and she made the process easy and no surprises. I would highly recommend working with Brittanie on y My experience was great. I worked with Brittanie and she made the process easy and no surprises. I would highly recommend working with Brittanie on your next vehicle purchase! More

They went over and beyond for me and my son. They let us test dive on our own. They stayed longer to help us with the paperwork and purchase of the vehicle. My son and I were pleased of how ever They let us test dive on our own. They stayed longer to help us with the paperwork and purchase of the vehicle. My son and I were pleased of how everything was handled. More

Had vehicle towed in due to crank no start issue. Explained to service advisor that started the process what was going on. There was a "low fuel" alarm on the dash and it would do this randomly. Was Explained to service advisor that started the process what was going on. There was a "low fuel" alarm on the dash and it would do this randomly. Was assured the truck would be looked at within the next few days if not by early the following week. Called for update and left voicemails with no call back. Four weeks later, finally was emailed by Brian Stamford stating there was an issue with the fuel system, and they had to look into it further. Two more weeks go by, and they stated the battery distribution junction box is the issue, and they would fix it for $8,000.00. When asked for a formal estimate in writing, was given a breakdown for parts and labor at a new total of $9,265.00. When asking why there was a large price change, Brian couldn't give an answer. Was informed it would take 5-7 business days to get the part and then another 2-3 weeks before it could be worked on. Made the determination to take the truck back as the time frame was long enough at 6 weeks with no work done to solve the problem. Upon looking into the issue, found a few corroded relays and fuses in the junction box. Spent 6 hours to disassemble and clean the box. Replaced a few relays that were more corroded then the rest and haven't had an issue since. More

I've been purchasing cars for almost 40 years now and this has been the best car dealership experience to date! Thank you all! Everyone was sincerely friendly and helpful. I purchased the maximum war this has been the best car dealership experience to date! Thank you all! Everyone was sincerely friendly and helpful. I purchased the maximum warranty, undercoating and windshield protection. The only negative was on my part in not asking for a better deal for the windshield and undercoating since this is a very tiny car (Mazda Miata) and the cost should have been reduced. Other than that, I will definitely look at this dealership's website when I purchase my next vehicle as early as next year. Again, thank you all and God bless you and your business! More

Britany was a great help during the process. She was very knowledgeable and took time to explain the vehicle. Once I decided to purchase, she was very upfront and was able to work the deal to a She was very knowledgeable and took time to explain the vehicle. Once I decided to purchase, she was very upfront and was able to work the deal to a price I was comfortable with. I would seek out Brittany again if I was in the market. More

Well it was a used car when I got home I looked to see if it was winterized the bumper right side was loose. Not sure about the thorough inspection now. The salesman was great very helpful I did not contact it was winterized the bumper right side was loose. Not sure about the thorough inspection now. The salesman was great very helpful I did not contact them about it yet. More