Back

Kendall Volkswagen of Bend

Bend, OR

not yet
rated
25 Reviews

1975 NE Highway 20

Bend, OR

97701

Directions

Filter Reviews by Keyword

By Type

Showing 25 reviews

December 19, 2023

Very good experience buying a car. They delivered the car to me!! Jeff was a pleasure to do business with!! More

by Tatum Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 22, 2023 -

Kendall Volkswagen of Bend responded

We couldn’t be happier that Jeff provided you with a great car buying experience. We look forward to your next visit! Take care!

December 08, 2023

Sales Gavin Loftis is a complete liar. I sent my application over for vehicle I email to see if he received it yes but didn't bother to let me know thru email when asked. I was told the le More

by wantrav4
Recommend Dealer
No
Employees Worked With
Gavin Loftis
Dec 14, 2023 -

Kendall Volkswagen of Bend responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-382-1711. We look forward to hearing from you.

June 04, 2023

Came in on a Sunday and talked with salesperson Ben Bermal about an SUV I was interested in. During the test drive, Ben answered the questions he could and checked into the others he didn't know via te More

by Glen C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Bermal, Deen Hydes
Jun 08, 2023 -

Kendall Volkswagen of Bend responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new SUV and look forward to seeing you again soon!

August 14, 2022

I was looking for a vehicle a few days ago. Went to several dealerships in the area until I found Kendall Volkswagen. I knew what I wanted and the pribut ce I wanted. The salesman, Jae, came More

by BigMonkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae
Aug 18, 2022 -

Kendall Volkswagen of Bend responded

We couldn’t be happier that Jae provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 12, 2021

We had a terrible experience with this dealership today. After calling them to let them know we were running late to outright purchase a truck they sold the truck and didn't even have the professionalism to More

by madipete2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian and Dean
Feb 16, 2021 -

Kendall Volkswagen of Bend responded

Hello Madisen, we regret to hear that the vehicle was sold before you could arrive. Our General Manager, Damon, will be reaching out to you shortly to get more details about this experience and address your concerns.

October 05, 2020

Very helpful staff. Everyone worked hard to make sure we got what we needed. Thank you to Deen, Jae, Adrian and Maggie. My wife and I recommend this Kendall VW of Bend. More

by andersonrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, Jae, Adrian
October 03, 2020

I really appreciate the patience and great attitude of Maggie G. and Jimmy . I wanted to buy a nice vehicle for my step daughter and they both made the purchase and process a pleasure . Thanks. More

by JonM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Gallagher
June 05, 2020

Exactly the experience that I wanted I was looking for a quick and efficient transaction and that's exactly what I got. My salesperson Maggie was incredibly helpful, friendly, and very co More

by jprovo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie, Jimmy
Jun 09, 2020 -

Kendall Volkswagen of Bend responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

March 20, 2020

Excellent Experience Despite Unfortunate situation I worked with Paul in the service center who was absolutely excellent. He went out of his way to work with me to make sure my car received the best se More

by mathew.hymas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 13, 2020 -

Kendall Volkswagen of Bend responded

Mathew.hymas, we're happy to hear you had such a positive experience with our service team!

February 14, 2020

Don't waist your time even!!!!!Done application online Don't waist your time even!!!!! Done application online and called them up to check if they received it in the morning. Talked with guy Alex who told More

by autoskb
Recommend Dealer
No
Employees Worked With
Alex
Aug 31, 2020 -

Kendall Volkswagen of Bend responded

Hello, due to Covid-19, some reviews from our third-party review sites have been delayed. We are doing our best to respond to all reviews in a timely manner when they come in. We regret to hear about your experience with us. If you would like to discuss this matter further, please contact our Manager, Damon, at (541) 317-3601 at your convenience.

1