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Kenny Ross Ford South
Castle Shannon, PA
1,033 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,033 reviews
Verified Customer
Helpful June 07, 2024
I had some transmission issues that I had to have addressed at Kenny Ross with Keagan as my service Rep. I had to communicate with Keagan many times to arrange the complex diagnosis, warranty and ren addressed at Kenny Ross with Keagan as my service Rep. I had to communicate with Keagan many times to arrange the complex diagnosis, warranty and rental car logistics. Keagan was very responsive and professional with all of my (many) questions and concerns regarding the service of my vehicle and warranty. I especially liked the ability to text him back and forth as I am not always able to be on the phone and it makes our conversations easier to remember. It makes the dealer service much easier when you have the ability to easily communicate with the dealer, especially if you have a responsive person like Keagan on the other end. More
by Billocnl
Employees Worked With
Keagan Elliot
June 07, 2024
Overall an easy buying experience from everyone involved. Very satisified with my vehicle so far Very satisified with my vehicle so far More
by dedwil16
June 07, 2024
Initially, my visit didn't start off as planned. My car was misdiagnosed with having a bad water pump. I choose to replace it myself and after the repair my car was still making a horrific noise fro My car was misdiagnosed with having a bad water pump. I choose to replace it myself and after the repair my car was still making a horrific noise from the engine compartment. I choose to have it towed back to the dealership to be looked at again. It was diagnosed as having a bad flywheel. This is unfortunate because the engine on this car was replaced about 3 years ago and I put about 40,000 miles on it since then. Fortunately, the service manager was helpful in taking care of the problem and discounting the service for all of the inconvenience that was experienced. Plus included a rental vehicle. I received the car last Friday and all is well so far. More
by jbriggs614
Employees Worked With
Paula
June 06, 2024
Dropped my car off for an oil change. Came back to my driver's side mirror broken and hanging from the housing and the housing was cracked. They had no answers for me as to how it happene Came back to my driver's side mirror broken and hanging from the housing and the housing was cracked. They had no answers for me as to how it happened. But I was well taken care of at this point. Parts were ordered to be replaced at their expense. The parts arrived quickly and they squeezed me in to fix it ASAP. More
by ANDREWKAUPINIS
Employees Worked With
Keegan
June 05, 2024
Everyone very polite and helped with all my needs. Paula in the service department is awesome. Paula in the service department is awesome. More
by STEELER718
