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Kenny Ross Ford South

Castle Shannon, PA

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Employees
Reviews
Vehicles
4.8
972 Reviews
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 972 reviews

May 04, 2024

Friendly atmosphere, clean, cooperative, professional, comfortable, enjoyable , attentive. Employees, made you feel at home, easy to get an appointment. More

by wpjtax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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May 04, 2024

Had a great experience with the Salesman. Would highly recommend returning by another car thank you More

by janaughton56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff was a newer salesman *****
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May 03, 2024

Kayla was great to work with - I highly recommend her for future service work and customer service. More

by BDSARKIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 03, 2024

Pleasant and very helpful. Kept me informed leading up to the buyout of my lease. All good. More

by tdproteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 02, 2024

Come here every year and always well taken care of and good communication as to what will be done and an accurate time frame More

by CHRISTOPHERRUSSOWVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 02, 2024

I work here so I feel my rating is invalid. But, brought it in at start of shift. Had it back by end of shift. All good so far! More

by jreneau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 02, 2024

Everyone was so kind and patient and really worked hard to get me a great deal. Looking forward to a long relationship with them. More

by jphilips2413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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May 01, 2024

Able to schedule in a timely manner, the car was not ready in the time that was given More

by mar_0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 02, 2024 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 30, 2024

Everyone was great and very helpful. Everthing went smooth and they fid there best to help me get a deal. More

by EABOEHM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy was great.
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Apr 30, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 30, 2024

Overall best service experience I’ve had, got my vehicle in and corrected the first time quickly wouldn’t want to take my vehicle any where else for service !! More

by nick macfarlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey Paula Mooney
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May 02, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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