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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
284 Reviews

284 Reviews of Kenny Ross Ford - Service Center

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October 11, 2023

Was fast and efficient everyone was very nice. Always bring my car here for anything it needs More

by JENNHARBAUGH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2023

Great service provided by Mark in the service department. He went above and beyond to help me get what I needed at a fair price. More

by rbtomahofski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service
Oct 11, 2023 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 10, 2023

As the service was proceeding, they kept me informed. They also let me know if anything was needed. More

by DONPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 10, 2023

I have bought many vehicles from there and have always been very happy and won’t go elsewhere More

by JANETMOTT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick in service is the best he always there fo you
Oct 11, 2023 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 09, 2023

Dick and his crew always do a great job on our vehicles and in a timely manner. More

by GSHAULIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard "Dick " Hanzel
Oct 09, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2023

Scheduled an appointment with service advisor Dick Hanzel. Had my vehicle serviced, all went very well and on time. Dick is great to work with. Dick is always courteous and concerned that my vehic More

by JSPEEZ41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
Oct 09, 2023 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 07, 2023

Your website has the price of a oil change as $49. 85, I was charged over $80. I should've known better than to trust that I was being charged correctly. Next time we'll go somewhere else. More

by maskiffen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quick Lane
Oct 07, 2023 -

Kenny Ross Ford responded

"Maskiffen" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 06, 2023

The repair process was so smooth. I dropped my car off Sunday night. They kept me informed at every step. The car looks Beautiful. Would highly recommend. More

by CHRISSYMHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
Oct 06, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 06, 2023

Process was painless. Everyone was great. Highly recommend. Hopefully I won't have to come back anytime soon, but if I do, at least I know I will be taken care of. More

by cbt5041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Malley, Ashley, Megan
Oct 09, 2023 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2023

Prompt professional service. Straight to the point. Honest advice. Keep their promises. Friendly workers throughout all departments. More

by DOLLYTHIELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Kuzyck
Oct 09, 2023 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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