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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
284 Reviews

284 Reviews of Kenny Ross Ford - Service Center

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October 03, 2023

I got a phone call from Greg the service manager and he was very helpful in letting me know what was going on with my repairs and they gave me a rental car while the parts come in. More

by REBEKAHCEOL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 04, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

Service was fast and work was completed correctly. Highly recommend for repair and service needs. More

by Run_Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 04, 2023 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 03, 2023

Had my oil changed. I was not there very long at all. I would recommend the service to anyone. More

by RCROWN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 03, 2023

Mr. Greg returned my issue and explained to me the difference between Mazda and Ford. Thank you for believing in me. More

by cynthiamotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK sale person.
Oct 04, 2023 -

Kenny Ross Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Oct 04, 2023 -

cynthiamotton responded

I spoke to Greg Kuzyck , and I miss understood the differences between Mazda, and Ford. My response was towards Mazda. Thank you.

October 01, 2023

Great service and great people who went above and beyond to assist in a difficult situation. More

by jatirpakjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Mark
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 30, 2023

It was great having them pick up my truck & take it to be serviced. Everything was done perfectly & my truck came back the same day & was even washed. They took video of my truck when they picked it up & t More

by lu1913uswa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott-Service Manager
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 30, 2023

Excellent service I really appreciate the pick up and delivery service. It is difficult for me to get away to take my car in for service and this service makes it much easier. More

by MHICKS2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel always provides great advice.
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2023

Work done satisfactory . No issues to report. As usual, work was done in normal time. More

by rmgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Hansel
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2023

Great dealership. Had state inspection and emissions service. Great service and fast.Would highly recommend this dealer. More

by PITACCIATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Stewart
Oct 02, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 29, 2023

I purchased a 2017 Ford F150 from Kenny Ross Ford and from day one I was always kept informed of suggested services. The Service Manager, Dick, is always professional, attentive to the needs of the cust More

by FREDISDEAD521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick H, John "Cash" McCafferty
Sep 29, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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