I had the opportunity to visit Kerbeck Corvette to discuss my concern regarding delivery of my new 2014 corvette last May, 2014. To my surprise I was able to sit down and talk with Charles Kerbeck, President of the dealership about my car. At first, I realized he is very proud,along with his family, having built, starting with his father, a proud long history of auto sales in the Atlantic city area. He and his brothers Frank and George, are on site owners, ALWAYS trying to inspect and deliver to their customers the finest quality automobiles BEFORE you leave the dealership. I sensed all of that attitude as we continued to chat about my car. After a bit of back and forth conversation, we settled our differences and Charles Kerbeck made me whole. We actually came to a wonderful understanding on how we think about things, both of us being from a much older generation in which butting heads can, at times, be the norm.
My advice to all of you new car buyers. Although I myself have a long history of NEW car buying and am pretty savvy before taking delivery, as to condition of the car, please look over the car top to bottom, inside and out and under for any imperfections. Although car dealers try to be perfect, we are all human and can and will make mistakes. Remember- a new car changes many hands before you take delivery, out of the assembly factory, to perhaps on a train, then to a truck, and finally to the selling dealer. Problems can and will occur through a long delivery process. Every car dealer wants you to pleased with the car at delivery. However, it's up to you to be sure that you perform the final inspection before leaving the dealership. If the car does not meet your expectations, tell the dealer that you will wait for the next delivery truck. Trust me , it will be worth the wait and eliminate the heartache.
Thanks Charles for stepping up to the plate. You and your brothers Frank and George are very proud owners, and I am sure that you have made your father very proud of your accomplishments in which he started many years ago.
I Recommend This Dealer:
Charles Kerbeck- President
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