Kernersville Chrysler Dodge Jeep Ram

I saw some trucks with good prices that sold quickly. The ne I only spoke by phone with this dealership.(I live 500 miles away in Pennsylvania) . She was very friendly, and got back to me as promised. I wanted t I only spoke by phone with this dealership.(I live 500 miles away in Pennsylvania) . She was very friendly, and got back to me as promised. I wanted to trade in my truck and they offered me $300 below the lowest K BB value on my vehicle. The truck I wanted to buy they wanted almost $4000 above the highest K BB value and I asked them if they could do better because they were pricing my truck using the K BB and I asked if they could do the same for their vehicle and she said "we don't do that"kinda with a sympathetic acknowledgement . I told her I will pay cash and asked if she could give a better asking price.She offered to knock off $290 +-from their asking price. I can't do business with a dealership like that I work hard for my money! More

Extremely easy to work with!! I had a wonderful experience! Thanks for making buying a new vehicle so easy! The customer service was A+ from start to finish! Thank you! I had a wonderful experience! Thanks for making buying a new vehicle so easy! The customer service was A+ from start to finish! Thank you! More

Attention to detail? I originally went to this dealership to purchase a vehicle i had been researching on the internet for over 2 weeks. After going there and driving the I originally went to this dealership to purchase a vehicle i had been researching on the internet for over 2 weeks. After going there and driving the vehicle i decided to buy it, then the management came back to tell me the vehicle was not priced properly by the internet department. Really? The entire sales department looked at this truck for 2 weeks and nobody fixed it? The vehicle i originally selected was now way out of my price range so i had to select another, i ended up picking a truck that did not have 4 wheel drive to fit my budget. This entire process and waiting for finance took over 3 hours. I am a disabled veteran and this lengthy process and unneeded stress really took a toll on me. The sales area is a mess, it's very obvious that this dealership is about numbers not people. Very crowded, no space to actually relax while you wait. The only positive i have for this transaction was the young salesman i had, Frankie Peralta was great. He was friendly, patient and willing to do the work to help me through what i perceived as an absolute sham and bait and switch with the original vehicle i was looking at. I would not recommend this dealership, next time i will pay more money for a dealership that treats it's customers as people not numbers. More

Great Place Worked with us got what we wanted will come back Leon was a big help. I felt i was treated fair very very very happy. Worked with us got what we wanted will come back Leon was a big help. I felt i was treated fair very very very happy. More

2nd buy for us from Leon & Kernersville Hi, this makes the second purchase we have made from this location. We live in Beckley, WV and travel to get the best deal at Kernersville and to deal Hi, this makes the second purchase we have made from this location. We live in Beckley, WV and travel to get the best deal at Kernersville and to deal with Leon Hughes! We purchased a 2500 Ram from Leon about 2 years ago and had such a great experience and got such a great deal that when we decided to purchase again who did we call??? Leon Hughes of course!! He is one of the best, he worked until he found us the right vehicle at the right price! Kernersville is well worth the drive, the staff is welcoming and helpful as well. Leon makes sure you know everything that he possibly can tell you about your vehicle that you are purchasing, he's very thorough. I highly recommend this dealership and defiantly Leon! More

DO NOT BUY FROM HERE!! HORRIBLE DEALERSHIP!! This is by far THE worst dealership in the Piedmont. I purchase a used vehicle in cash from this place around 12pm on 01/25/2015, and 8 hours later th This is by far THE worst dealership in the Piedmont. I purchase a used vehicle in cash from this place around 12pm on 01/25/2015, and 8 hours later the car was leaking a lot of oil and smoking in my brand new drive way. The next day which was Sunday, we took the car back to the service station with a list of things that were wrong with the car. Keep in mind before I purchases the call I asked FOUR TIMES if there was anything wrong with this car. Ronnie inform me that the car had went through an 169 point inspection and everything was good. On Monday. I called to confirm that my information had been received. They said it was and they were going to look at it. On Tuesday, they said that tried to patch it up and they still couldn't figure out what was wrong with it and had been on the phone with the original dealership of the car. Today is Wednesday, we have followed up and they still can't figure out the problem. These professional scam artist will lie to get your money, the customer service reps are very rude like Lori who answers and doesn't know how to properly relay messages or do her job as an assistant. The service don't know what they're doing. The manager are VERY RUDE especially Mike Moore. If I could rate them a 0. I would BEWARE DO NOT BY A NEW OR USED CAR FROM HERE GO TO CARMAX/ FLOW OR CROWN! More

BUYER BEWARE!!!! Buyer BEWARE!!!!!! There are many unethical practices being done at this dealership. After purchase, I was tossed keys and salesman disappeared witho Buyer BEWARE!!!!!! There are many unethical practices being done at this dealership. After purchase, I was tossed keys and salesman disappeared without doing walk around. Extra things I paid for like clear coat was NOT completed at time of purchase. Extended warranty was paid for only to get letter from Chrysler stating is was not bought. Warranty is not honored by other dealerships. Dealer didn't disclose correct mileage of vehicle or that it was used as DEMO vehicle. Damage while in dealers possession was not disclosed and was in fact hidden from me at time of purchase. EXTREMELY dissatisfied with this dealerships customer service and everything else I have dealt with concerning this dealership. Dealership will do nothing to remedy any of the issues and is only attempting to defend their BBB rating after they were warned it was being effected. TOTALLY UNPROFESSIONAL and UNETHICAL BUSINESS PRACTICES being committed by the dealership and employees. I would recommend doing business at any dealership other than this one. More

MomMaw Van We were referred to Leon by a friend that was a previous customer, We are sure glad we drove 3 1/2 hours from Charleston WV to deal with and purchase We were referred to Leon by a friend that was a previous customer, We are sure glad we drove 3 1/2 hours from Charleston WV to deal with and purchase a new vehicle at this dealership. The experience was not like anything we had ever experienced at a car dealership in the past. Everyone just sort of made you feel welcome and at home. Leon went above and beyond the call of duty to help put us in the vehicle we wanted!!! We were extremely satisfied with the entire experience we had with Leon and this dealership on 01/01/2015. What a way to start the new year!!! All the way from Angela on the internet, Leon in sales and the gentleman in finance department!!!WOW More

Our experience My husband and I went to Kernersville Dodge to look at the new Dodge Challengers and Chargers, after researching online and finding that this dealersh My husband and I went to Kernersville Dodge to look at the new Dodge Challengers and Chargers, after researching online and finding that this dealership had the best variety of inventory in a wide area. We were approached by Charlie Johnston, who had a very friendly, non-pressure approach that we appreciated. We were not intending on purchasing on that first visit, but Charlie was great at showing us everything we wanted to compare, and answering all of our questions. We drove off the lot with a 2015 Dodge Challenger that night and love the vehicle. We also feel very comfortable with the dealership and future service work, just from the interactions we had that day with the staff members. More